---
title: "Update ticket status"
method: PATCH
path: "/support/tickets/{id}"
tags: ["Support"]
---

# Update ticket status

`PATCH /support/tickets/{id}`

## Path parameters

- `id` string, required

## Request body

- object
  - `status` 'open' | 'resolved' | 'closed', required

## Response `200`

Status updated

- object
  - `publicId` string
  - `status` string

## Other responses

- `400` — Invalid input
- `401` — Unauthenticated
- `402` — Payment required. Returns a WWW-Authenticate header with an MPP challenge for pay-per-use endpoints, or indicates a subscription/credit issue for identity-authenticated endpoints.

## Changes

- **2026-04-25** `2adc33156b4b` — 4 warning, 7 info
  - added the new `insufficient_credits` enum value to the `error` response property for the response status `400`
  - added the new `insufficient_credits` enum value to the `error` response property for the response status `401`
  - added the new `no_credits` enum value to the `error` response property for the response status `400`
  - added the new `no_credits` enum value to the `error` response property for the response status `401`
  - …7 more

[Change history](https://skmtc.dev/xquik-dev/apis/xquik-api/changes/support/tickets/:id/patch.md)

---

[API](https://skmtc.dev/xquik-dev/apis/xquik-api.md) · [All operations](https://skmtc.dev/xquik-dev/apis/xquik-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/xquik-dev/xquik-api/revisions/2adc33156b4b/schema)