---
title: "Read a support conversation's latest state and reply."
method: GET
path: "/v1/support/conversations/{conversationId}"
tags: ["support"]
---

# Read a support conversation's latest state and reply.

`GET /v1/support/conversations/{conversationId}`

## Request

- Base URL: `https://api.withruntime.com`
- URL: `https://api.withruntime.com/v1/support/conversations/{conversationId}`
- Auth: HTTP bearer

## Path parameters

- `conversationId` string, required: From a previous reply.

## Response `200`

Success

- object
  - `conversationId` string, required
  - `status` 'answered' | 'working' | 'escalated' | 'waiting_customer' | 'capped', required
  - `reply` string
  - `pendingActions` object[]: Proposed account actions; nothing runs until one is approved.
    - `id` string, required
    - `action` string, required
    - `resourceId` string
    - `summary` string, required
    - `inputHash` string, required
    - `expiresAt` string, date-time

## Other responses

- `default`: Error

---

[API](https://skmtc.dev/withruntime/apis/runtime-cloud-api.md) · [All operations](https://skmtc.dev/withruntime/apis/runtime-cloud-api/llms.txt) · [OpenAPI document](https://skmtc.dev/withruntime/apis/runtime-cloud-api/revisions/6f4012286988?raw)