---
title: "Case assigned"
method: POST
path: "caseEvents_webhook-case-assigned"
---

# Case assigned

`POST caseEvents_webhook-case-assigned` (webhook)

Webhook for the `case.assigned` event. For more info see [Webhooks Overview](https://docs.withpersona.com/webhooks).

## Headers

- `Persona-Signature` string
- `Persona-Webhook-Attempts-Made` integer
- `Persona-Webhook-Attempts-Left` integer
- `Persona-Webhook-First-Attempted-At` integer

## Payload

- object
  - `data` WebhooksWebhookCaseAssignedPayloadContentApplicationJsonSchemaData
    - `type` 'event'
    - `id` string: Unique identifier for this Event. Starts with `evt_`.
    - `attributes` WebhooksWebhookCaseAssignedPayloadContentApplicationJsonSchemaDataAttributes
      - `created-at` string, date-time: Datetime when the event was created.
      - `name` 'case.assigned'
      - `payload` WebhooksWebhookCaseAssignedPayloadContentApplicationJsonSchemaDataAttributesPayload
        - `data` Case: A Case object
          - `type` 'case'
          - `id` string
          - `attributes` CaseAttributes
            - `status` string
            - `name` string
            - `resolution` string, nullable
            - `created-at` string
            - `updated-at` string, nullable
            - `assigned-at` string, nullable
            - `resolved-at` string, nullable
            - `redacted-at` string, nullable
            - `sla-expires-at` string, nullable
            - `creator-id` string, nullable
            - `creator-type` string, nullable: Possible values: - user - workflow-run Do not assume this is a static enumeration; Persona may add new values in the future without a versioned update.
            - `assignee-id` string, nullable
            - `assigner-id` string, nullable
            - `assigner-type` string, nullable: Possible values: - case-assignment-policy - user - workflow-run Do not assume this is a static enumeration; Persona may add new values in the future without a versioned update.
            - `resolver-id` string, nullable
            - `resolver-type` string, nullable: Possible values: - api-key - user - workflow-run Do not assume this is a static enumeration; Persona may add new values in the future without a versioned update.
            - `updater-id` string, nullable
            - `updater-type` string, nullable: Possible values: - api-key - case-assignment-policy - user - workflow-run Do not assume this is a static enumeration; Persona may add new values in the future without a versioned update.
            - `tags` unknown[]
              - …
            - `fields` object: JSON key-value pairs of field name to field value. Exact schema depends on the configuration of the Case template for this Case.
            - `attachments` CaseAttributesAttachmentsItems[]
              - …
          - `relationships` CaseRelationships
            - `accounts` CaseRelationshipsAccounts
              - …
            - `case-comments` CaseRelationshipsCaseComments
              - …
            - `case-template` CaseRelationshipsCaseTemplate
              - …
            - `case-queue` CaseRelationshipsCaseQueue
              - …
            - `inquiries` CaseRelationshipsInquiries
              - …
            - `reports` CaseRelationshipsReports
              - …
            - `verifications` CaseRelationshipsVerifications
              - …
            - `txns` CaseRelationshipsTxns
              - …
        - `included` CasesIncludedObjectsItems[]
          - union
            - object: An Account object. Note that `fields` is **not** key inflected.
              - …
            - object: Comment on a Case object
              - …
            - object: A Case Template object
              - …
            - object: A Case Queue object
              - …
            - object: An Inquiry object
              - …
            - object: An Address Lookup Report
              - …
            - object: An Adverse Media Report
              - …
            - object: A report detailing adverse media findings for a business entity.
              - …
            - object: A report containing information about the Associated Persons of a business entity
              - …
            - object: A report containing business registration information from official sources
              - …
            - object: A Business Lookup Report
              - …
            - object: A Business Media Coverage Report
              - …
            - object: A Business Nonprofit Report
              - …
            - object: A Business Search Report
              - …
            - object: A Business Watchlist Report
              - …
            - object: A Crypto Address Watchlist Report
              - …
            - object: An Email Address Report
              - …
            - object: An IP Address Report. The outcome is exposed through the shared `status` (`ready` or `errored`) and `has-match` attributes; `result.error` describes why an errored report could not complete.
              - …
            - object: A Phone Risk Report
              - …
            - object: A Politically Exposed Person Report
              - …
            - object: A Profile Report
              - …
            - object: A Profile Non-Authoritative Report
              - …
            - object: A SentiLink Scores Report
              - …
            - object: A Social Media Report
              - …
            - object: A Synthetic Report
              - …
            - object: A Watchlist Report
              - …
            - object: transaction variant
              - …
            - object: An AAMVA Verification
              - …
            - object: A Database Verification
              - …
            - object: An eCBSV Database Verification
              - …
            - object: A Phone Carrier Database Verification
              - …
            - object: A Serpro Database Verification
              - …
            - object: A Standard Database Verification
              - …
            - object: A TIN Database Verification
              - …
            - object: A Document Verification
              - …
            - object: An Email Address Verification
              - …
            - object: A Government ID Verification
              - …
            - object: A Government ID NFC Verification
              - …
            - object: A Phone Number Verification
              - …
            - object: A Selfie Verification
              - …

## Acknowledgement `200`

Webhook received successfully

---

[API](https://skmtc.dev/withpersona/apis/withpersona-3.md) - [All operations](https://skmtc.dev/withpersona/apis/withpersona-3/llms.txt) - [OpenAPI document](https://skmtc.dev/withpersona/apis/withpersona-3/revisions/0a3310d5046f?raw)