---
title: "Update Callback Request"
method: PATCH
path: "/campaigns/callbacks/{callback_id}"
tags: ["campaigns"]
---

# Update Callback Request

`PATCH /campaigns/callbacks/{callback_id}`

## Request

- Base URL: `https://dev.whispa.net` (the document declares no server; this is the origin it was published from)
- URL: `https://dev.whispa.net/campaigns/callbacks/{callback_id}`
- Auth: one of:
  - OAuth 2
    - Password
    - Token URL: `auth/bearer/login`
  - API key in cookie `access_token`

Complete or cancel a human callback and release its autonomous hold.

## Path parameters

- `callback_id` string, uuid, required

## Request body

- CallbackRequestUpdate
  - `status` 'completed' | 'cancelled', required

## Response `200`

Successful Response

- CallbackRequestRead: Human callback queue row shown to campaign operators.
  - `id` string, uuid, required
  - `source_session_id` string, uuid, nullable
  - `account_id` string, uuid, nullable
  - `campaign_id` string, uuid, nullable
  - `campaign_name` string, nullable
  - `customer_name` string, nullable
  - `phone_number` string, required
  - `reason` string, nullable
  - `scenario` string, nullable
  - `requested_for` string, date-time, required
  - `timezone` string, required
  - `status` string, required
  - `source` string, required
  - `confirmed_at` string, date-time, nullable
  - `created_by` string, uuid, nullable
  - `created_at` string, date-time, required
  - `updated_at` string, date-time, required

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/whispa/apis/whispa-api.md) - [All operations](https://skmtc.dev/whispa/apis/whispa-api/llms.txt) - [OpenAPI document](https://skmtc.dev/whispa/apis/whispa-api/revisions/12c2e4aca43c?raw)