---
title: "Set an account online or offline"
method: PUT
path: "/v1/accounts/{account_id}/presence"
tags: ["Chats"]
---

# Set an account online or offline

`PUT /v1/accounts/{account_id}/presence`

## Request

- Base URL: `https://api.whatsmcp.com`
- URL: `https://api.whatsmcp.com/v1/accounts/{account_id}/presence`
- Auth: one of:
  - HTTP bearer
  - API key in header `X-API-Key`

## Path parameters

- `account_id` string, required

## Request body

- SetAccountPresenceInBody
  - `state` string, required: available or unavailable (sets the account online/offline); composing/paused are per-chat — use …/chats/{chat}/presence

## Response `200`

OK

- SetPresenceOutput
  - `refusal` Refusal
    - `account_status` string: when the number is not working: its status — starting, not_running, whatsapp_down, suspended, pairing, unlinked or locked
    - `account_status_reason` string: the detail of account_status, e.g. no_egress, stopped, no_plan
    - `message` string, required: a human-readable explanation
    - `reason` string, required: why the call was declined
    - `refused` boolean, required: true when the call was declined rather than performed
    - `retry_after_seconds` integer: seconds to wait before retrying; absent or 0 means retrying will not help
    - `since` string: when the number stopped working, RFC3339, when known
  - `status` string, required: ok (queued to the bridge) or refused (nothing was sent)

## Other responses

- `400`: Bad Request
- `401`: Unauthorized
- `403`: Forbidden
- `409`: Conflict
- `422`: Unprocessable Entity
- `429`: Too Many Requests
- `500`: Internal Server Error

---

[API](https://skmtc.dev/whatsmcp/apis/whatsmcp-api.md) · [All operations](https://skmtc.dev/whatsmcp/apis/whatsmcp-api/llms.txt) · [OpenAPI document](https://skmtc.dev/whatsmcp/apis/whatsmcp-api/revisions/719dc99224ce?raw)
