---
title: "The customer behind a conversation"
method: GET
path: "/support/conversations/{id}/customer"
---

# The customer behind a conversation

`GET /support/conversations/{id}/customer`

## Request

- Base URL: `https://api.web2wave.com/api`
- URL: `https://api.web2wave.com/api/support/conversations/{id}/customer`
- Auth: API key in header `api_key`

Everything the cabinet shows in the right-hand panel: the platform users that have this email, their first and last
visit, first/last UTM tags, and their subscriptions (status, plan, amount, next charge, whether and how they can be cancelled).
Cancel or refund through the `/subscription/*` endpoints.

## Path parameters

- `id` integer, required

## Headers

- `api_key` string, required
- `X-Web2wave-Project-Id` string

## Response `200`

`customer`: `{ email, users: [{ user_id, first_visit, last_visit, first_utm, last_utm, subscriptions: [...] }] }`

## Other responses

- `404`: Not found

## Changes

- **2026-11-03** `eb8b2d9124ac`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/web2wave/apis/web2wave-api/changes/support/conversations/:id/customer/get.md)

---

[API](https://skmtc.dev/web2wave/apis/web2wave-api.md) - [All operations](https://skmtc.dev/web2wave/apis/web2wave-api/llms.txt) - [OpenAPI document](https://skmtc.dev/web2wave/apis/web2wave-api/revisions/eb8b2d9124ac?raw)