---
title: "Support Desk subscription and trial"
method: GET
path: "/support/billing"
---

# Support Desk subscription and trial

`GET /support/billing`

## Request

- Base URL: `https://api.web2wave.com/api`
- URL: `https://api.web2wave.com/api/support/billing`
- Auth: API key in header `api_key`

Support Desk is sold separately from the plans. The first 14 days are free and start with the first customer email;
after that it is a monthly subscription (`amount_usd`). `trial.state` is `not_started`, `active` or `expired`
(null when a subscription or a grant covers the project).

## Headers

- `api_key` string, required
- `X-Web2wave-Project-Id` string

## Response `200`

Billing state

- object
  - `success` boolean
  - `billing` SupportBilling
    - `subscribed` boolean
    - `status` string, nullable
    - `subscription_id` string, nullable
    - `amount_usd` number
    - `price_configured` boolean
    - `has_access` boolean
    - `trial` object
      - `state` 'not_started' | 'active' | 'expired', nullable: Null when a subscription or a grant covers the project. The trial starts with the first customer email.
      - `days` integer
      - `days_left` integer, nullable
      - `ends_at` string, date-time, nullable
    - `can_manage_billing` boolean: Only on `GET /support/billing`

## Changes

- **2026-11-03** `eb8b2d9124ac`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/web2wave/apis/web2wave-api/changes/support/billing/get.md)

---

[API](https://skmtc.dev/web2wave/apis/web2wave-api.md) - [All operations](https://skmtc.dev/web2wave/apis/web2wave-api/llms.txt) - [OpenAPI document](https://skmtc.dev/web2wave/apis/web2wave-api/revisions/eb8b2d9124ac?raw)