---
title: "Start handling order"
method: POST
path: "/api/oms/pvt/orders/{orderId}/start-handling"
tags: ["Orders"]
---

# Start handling order

`POST /api/oms/pvt/orders/{orderId}/start-handling`

Changes the status of an order to indicate that it is in `handling`.


> Expect a `status 204` response with no content in case of a successful request. The store must validate this response to retry the call if the response differs from the `204` code, making this flow the store's responsibility. This endpoint can also respond with `status 500`. 

 ## Permissions 

 Any user or [API key](https://developers.vtex.com/docs/guides/api-authentication-using-api-keys) must have at least one of the appropriate [License Manager resources](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3) to be able to successfully run this request. Otherwise they will receive a status code `403` error. These are the applicable resources for this endpoint:

| **Product** | **Category** | **Resource** |
| --------------- | ----------------- | ----------------- |
| OMS | OMS access | **Change order workflow status** |

You can [create a custom role](https://help.vtex.com/en/tutorial/roles--7HKK5Uau2H6wxE1rH5oRbc#creating-a-role) with that resource or use one of the following [predefined roles](https://help.vtex.com/en/tutorial/predefined-roles--jGDurZKJHvHJS13LnO7Dy):

| **Role** | **Resource** | 
| --------------- | ----------------- | 
| OMS - Full access | Change order workflow status |
| IntegrationProfile - Fulfillment Oms | Change order workflow status |

>❗ Assigning a [predefined role](https://help.vtex.com/en/tutorial/predefined-roles--jGDurZKJHvHJS13LnO7Dy) to users or application keys usually grants permission to multiple [License Manager resources](https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3). If some of these permissions are not necessary, consider creating a custom role instead. For more information regarding security, see [Best practices for using application keys](https://help.vtex.com/en/tutorial/best-practices-api-keys--7b6nD1VMHa49aI5brlOvJm). To learn more about machine authentication at VTEX, see [Authentication overview](https://developers.vtex.com/docs/guides/authentication).

## Path parameters

- `orderId` string, required

## Headers

- `Accept` string, required
- `Content-Type` string, required

## Response `204`

No Content

## Other responses

- `401` — Unauthorized
- `403` — Forbidden
- `404` — Not Found
- `409` — Conflict
- `429` — Too Many Requests

---

[API](https://skmtc.dev/vtex/apis/orders-api.md) · [All operations](https://skmtc.dev/vtex/apis/orders-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/vtex/orders-api/revisions/cb5fa08e400c/schema)