---
title: "Get an interaction"
method: GET
path: "/interactions/{id}"
tags: ["Interaction"]
---

# Get an interaction

`GET /interactions/{id}`

Get the interaction of the given ID.

## Path parameters

- `id` string, uuid, required

## Response `200`

Successful response.

- ContactManagerInteraction
  - `id` string, uuid — Unique identifier for the interaction.
  - `customer_id` string, uuid — Unique identifier of the associated customer.
  - `direction` 'incoming' | 'outgoing' — Direction of the interaction from the platform perspective.
  - `peer_type` string — Remote endpoint type (e.g. "tel", "email").
  - `peer_target` string — Remote endpoint address (normalized, e.g. "+155****4567").
  - `local_type` string — Local endpoint type (e.g. "tel").
  - `local_target` string — Local endpoint address (e.g. the DID that received the call).
  - `reference_type` string — Origin channel type (e.g. "call", "conversation").
  - `reference_id` string, uuid — ID of the origin channel record (call_id or conversation_id).
  - `tm_interaction` string, date-time — Origin event time (from the channel record). Nullable.
  - `tm_create` string, date-time — Timestamp when this interaction was recorded (projection insert time, used as pagination cursor).

## Other responses

- `400` — Invalid request (INVALID_ARGUMENT).
- `401` — Authentication required (UNAUTHENTICATED).
- `403` — Insufficient permission (PERMISSION_DENIED).
- `404` — Resource not found (NOT_FOUND).
- `500` — Internal error (INTERNAL).

## Changes

- **2026-06-29** `67113cef7a57` — 1 info
  - endpoint added

[Change history](https://skmtc.dev/voipbin/apis/voipbin-api/changes/interactions/:id/get.md)

---

[API](https://skmtc.dev/voipbin/apis/voipbin-api.md) · [All operations](https://skmtc.dev/voipbin/apis/voipbin-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/voipbin/voipbin-api/revisions/dd9a4359be2f/schema)