---
title: "Create a contact address"
method: POST
path: "/contact_addresses"
tags: ["Contact"]
---

# Create a contact address

`POST /contact_addresses`

Create a new address (tel or email) for a contact. If contact_id is omitted, creates an unresolved address (not yet attached to any contact) for the authenticated customer's unresolved pool; such an address cannot be primary.

## Request body

- object
  - `contact_id` string, uuid — The ID of the contact to add the address to. Omit to create an unresolved address in the customer's unresolved pool.
  - `type` 'tel' | 'email' | 'web_session', required — Address type. 'tel' for phone numbers, 'email' for email addresses, 'web_session' for a webchat visitor's continuity token (temporary/internal attribution address; not exposed on the Contact.Addresses field).
  - `target` string, required — The address value. E.164 format for tel, email address for email.
  - `name` string — Optional human-readable label for this address.
  - `detail` string — Optional free-form notes about this address.
  - `is_primary` boolean — Whether this is the primary address for the contact.

## Response `201`

Address created successfully.

- ContactManagerAddress — Contains source or destination detail info.
  - `type` '' | 'agent' | 'conference' | 'email' | 'extension' | 'line' | 'sip' | 'tel' | 'web_session' — Type of address.
  - `target` string — The address endpoint. Format depends on type: phone number for tel (e.g. +14155551234), UUID for agent/conference/extension, email for email, SIP URI for sip.
  - `target_name` string — Address's name.
  - `name` string — Optional label for this address.
  - `detail` string — Additional notes about this address.
  - `id` string, uuid — Unique identifier for the address.
  - `contact_id` string, uuid — Unique identifier of the contact this address belongs to.
  - `customer_id` string, uuid — Unique identifier of the customer this address belongs to.
  - `is_primary` boolean — Indicates if this is the primary address for the given type.
  - `tm_create` string, date-time — Timestamp when the address was created.

## Other responses

- `400` — Invalid request (INVALID_ARGUMENT).
- `401` — Authentication required (UNAUTHENTICATED).
- `403` — Insufficient permission (PERMISSION_DENIED).
- `404` — Resource not found (NOT_FOUND).
- `500` — Internal error (INTERNAL).

## Changes

- **2026-07-26** `d5569b315411` — 1 warning, 1 info
  - added the new `web_session` enum value to the `allOf[#/components/schemas/CommonAddress]/type` response property for the response status `201`
  - added the new `web_session` enum value to the request property `type`
- **2026-07-01** `505b7c32e910` — 3 info
  - added the new optional request property `detail`
  - added the new optional request property `name`
  - the request property `contact_id` became optional
- **2026-06-30** `2ad05734434b` — 1 breaking, 5 warning, 1 info
  - the response's body type/format changed from `object`/`` to ``/`` for status `201`
  - removed the optional property `id` from the response with the `201` status
  - removed the optional property `is_primary` from the response with the `201` status
  - removed the optional property `target` from the response with the `201` status
  - …3 more
- **2026-06-30** `b1372a7d8ce6` — 1 info
  - endpoint added
- **2026-05-30** `995c56ba9219` — 1 breaking
  - api path removed without deprecation

[Change history](https://skmtc.dev/voipbin/apis/voipbin-api/changes/contact_addresses/post.md)

---

[API](https://skmtc.dev/voipbin/apis/voipbin-api.md) · [All operations](https://skmtc.dev/voipbin/apis/voipbin-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/voipbin/voipbin-api/revisions/48dafc7da0a6/schema)