--- title: "Get work flow by ID" method: GET path: "/api/v1/agentic/work-flows/{id}" tags: ["Agentic - Work Flows"] --- # Get work flow by ID `GET /api/v1/agentic/work-flows/{id}` ## Request - Base URL: `https://api.voicelogica.ai` - URL: `https://api.voicelogica.ai/api/v1/agentic/work-flows/{id}` - Auth: API key in header `x-api-key` ## Path parameters - `id` string, required ## Headers - `x-api-key` string, required - `x-company-id` string ## Response `200` Work Flow retrieved successfully - object: Response schema for function call including all details and relationships - `id` string, required: Unique identifier - `createdAt` string, date-time, required: Creation timestamp - `active` boolean, required: Whether the entity is active - `createdBy` string, required: Name of the user who created the entity - `createdById` string, required: ID of the user who created the entity - `modifiedAt` string, date-time: ISO 8601 date string - `modifiedBy` string: Name of the user who last modified the entity - `modifiedById` string: ID of the user who last modified the entity - `companyId` string, required: Company identifier - `company` object: Any valid JSON value - `groupIds` string[]: Linked group IDs - `name` string, required: Name of the function call - `triggers` object[]: Trigger node that starts the flow - `id` number, required - `name` string, required - `position` object, required - `x` number, required - `y` number, required - `outputs` object, required - `className` string - `data` union - object - `triggerType` 'onCallStart' | 'onCallConnect' | 'onCallEnd' | 'onCallTransfer' | 'onMissedCall' | 'onDTMFInput' | 'onKeywordDetected' | 'duringCall', required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `triggerConfig` object - `functionName` string - `keywords` string[] - `condition` string - `parameters` object[]: Parameters for the function call - `id` string - `name` string, required - `displayName` string - `index` integer - `description` string - `aiGenerated` boolean - `type` 'string' | 'number' | 'boolean' | 'array' | 'date' | 'time' | 'enum' | 'object', required - `arrayType` 'string' | 'number' | 'boolean' | 'date' | 'time' | 'enum' | 'object' - `objectProperties` object[] - … - `enumOptions` string[] - `required` boolean - `value` union: Tool parameters: the fixed value used when aiGenerated is false. Post-call analysis properties: a fallback saved only when the analysis cannot produce a value (call shorter than minimumDuration, not answered, no caller speech, or the AI left the field empty). It never replaces a value the AI extracted. Supports {{variables}}. Ignored on top-level object/array properties. Pass it as a plain string, number or boolean (e.g. "{{customer_name}}"), never wrapped in an object. - … - `isConstantForContactEntity` boolean - `generateMessageBeforeRunningWorkflow` boolean - `messageAiGenerated` boolean - `messagePrompt` string - `playWaitMusic` boolean: When true (default), play keyboard wait music while this duringCall workflow tool runs - `useProtectedValues` boolean: onCallEnd only. When true, the non-AI steps of this workflow (API call, integrations, booking, email, SMS, sheets, conditions) get the REAL values the caller said ({{protected.afm}}, {{afm_1}}, …) when the agent protects sensitive data; AI steps (llmCompletion, aiResponse, managedAgent, googleSearch) always get placeholders. Every use is audited. Only members who may reveal sensitive data can turn it on. - object - `triggerType` 'onEmailReceived', required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `triggerConfig` object - `emailFilters` object - `from` string[] - `subject` string[] - `labels` string[] - object - `triggerType` 'onAPICall', required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `triggerConfig` object - `payloadSchema` object: Expected payload structure - `type` 'object', required - `properties` object, required - `required` string[] - object - `triggerType` 'onContactCreated' | 'onCompanyCreated' | 'onDealCreated' | 'onTicketCreated' | 'onPropertyChange', required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `triggerConfig` object - `resource` 'contact' | 'company' | 'deal' | 'ticket' | 'property' - `property` 'hs_lead_status' | 'lifecyclestage' | 'hubspot_owner_id' | 'companyname' | 'domain' | 'dealstage' | 'amount' | 'closedate' | 'closed_won_reason' | 'closed_lost_reason' | 'pipeline' | 'hs_pipeline_stage' | 'hs_due_date' - object - `triggerType` 'onWooCommerce', required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `triggerConfig` object - `getCustomerOrders` boolean - `getProductByName` boolean - `getProductByCode` boolean - `productCodeType` 'id' | 'sku' | 'global_unique_id' - `createOrder` boolean - `getOrderById` boolean - `notifyEmailsOnOrderCreation` string[] - object - `triggerType` 'onYubotoPbxChannelHangup' | 'onYubotoPbxChannelAnswer' | 'onYubotoPbxChannelCreate', required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `triggerConfig` object - `username` string - `password` string - `agentId` string - `allowedExtensions` string[] - object - `triggerType` 'onCampaignLeadStatusChanged', required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `triggerConfig` object - `campaignId` string: Campaign to watch. Omit to fire for every campaign of the company. - `statuses` string[]: Lead statuses that fire the workflow. Omit or empty = every outcome status. - `stages` string[]: Only fire when the lead is in one of these campaign stage names. Omit or empty = any stage. - object - `triggerType` 'onShopifyEvent', required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `triggerConfig` object - `topics` string[], required: Shopify events that start the workflow. - `financialStatuses` string[]: Only when the order payment status is one of these. Empty = any. - `fulfillmentStatuses` string[]: Only when the order fulfillment status is one of these. Empty = any. - `shipmentStatuses` string[]: Shipment topics only: only when the carrier status is one of these. Empty = any. - `paymentGateways` string[]: Only when a payment gateway name contains one of these (case-insensitive), e.g. "Cash on Delivery". Empty = any. - `tags` string[]: Only when the order has at least one of these tags (case-insensitive). Empty = any. - `minTotal` number: Only when the order total is at least this amount. - `maxTotal` number: Only when the order total is at most this amount. - object - `triggerType` 'onLeadReceived', required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `triggerConfig` object - `sources` string[]: Only leads from these sources start the workflow. Empty = any source, including ones added later. - `formIds` string[]: Only these forms: our lead form ids (from lead_forms_list_forms). A platform form id or a form name also matches, for older triggers. Empty = any. - `requirePhone` boolean: Skip a lead with no phone number. - `includeTestSubmissions` boolean: Also fire for test submissions. Off by default. - `nodes` object[]: Action nodes in the flow - `id` number, required - `name` string, required - `position` object, required - `x` number, required - `y` number, required - `inputs` object, required - `outputs` object, required - `className` string - `data` union - object - `nodeType` 'emailConfig', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `emailConfig` object, required - `type` 'send_email' | 'create_draft_email', required - `to` string[], required - `bcc` string[], required - `cc` string[], required - `subject` string - `body` string, required - `mailboxId` string - `sendAs` string - `fromSystem` boolean - `attachments` string[] - object - `nodeType` 'sendSms', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `smsConfig` object, required - `to` string[], required - `body` string, required - `from` string - object - `nodeType` 'apiCall', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `apiConfig` object, required - `url` string, required - `headers` object[], required - `key` string, required - `value` string, required - `method` 'GET' | 'POST' | 'PUT' | 'DELETE' | 'PATCH', required - `params` object[], required - `key` string, required - `value` string, required - `bodyType` 'raw' | 'form-data' - `rawType` 'json' | 'xml' | 'text' | 'html' - `body` object: Any valid JSON value - `formBody` object[] - `type` 'file' | 'text', required - `key` string, required - `value` union, required - … - `apiResponse` string, required - `sendNotificationOnFailure` boolean - `cacheEnabled` boolean - `cacheTtl` '1m' | '15m' | '30m' | '45m' | '1h' | '2h' | '4h' | '1d' | '3d' | '7d' | '2w' | '1M' | 'always' - `timeoutSeconds` number - `responseHeaderVariables` object[], required: Save response headers into variables: {key: header name, value: variable name}. The next node reads {{node_.}}. For APIs that renew a token in a response header; chain the calls inside one workflow run. - `key` string, required: Response header name, matched case-insensitively - `value` string, required: Variable name: read it as {{node_.}} - object - `nodeType` 'codeExecution', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `codeConfig` object, required - `code` string, required - `language` 'javascript' | 'python' | 'java' | 'cpp' | 'php' | 'ruby', required - `properties` object[]: Properties for the code - `name` string, required - `displayName` string - `index` integer - `description` string - `aiGenerated` boolean - `type` 'string' | 'number' | 'boolean' | 'array' | 'date' | 'time' | 'enum' | 'object', required - `arrayType` 'string' | 'number' | 'boolean' | 'date' | 'time' | 'enum' | 'object' - `objectProperties` object[] - … - `enumOptions` string[] - `required` boolean - `value` union: Tool parameters: the fixed value used when aiGenerated is false. Post-call analysis properties: a fallback saved only when the analysis cannot produce a value (call shorter than minimumDuration, not answered, no caller speech, or the AI left the field empty). It never replaces a value the AI extracted. Supports {{variables}}. Ignored on top-level object/array properties. Pass it as a plain string, number or boolean (e.g. "{{customer_name}}"), never wrapped in an object. - … - `isConstantForContactEntity` boolean - object - `nodeType` 'googleDocConfig', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `googleDocConfig` object, required - `docName` string, required - `body` string, required - `isPublic` boolean - object - `nodeType` 'createEvent', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `eventConfig` object - `calendarId` string: Google calendar id. Empty = the company's primary calendar. - `summary` string: Event title. - `startDateTime` string: Start, ISO 8601 ("2026-08-12T15:00:00") or "YYYY-MM-DD HH:mm". - `endDateTime` string: End. Empty = start + durationMinutes. - `durationMinutes` number, required: Used only when endDateTime is empty. Defaults to 30. - `description` string - `location` string - `attendees` string: Comma-separated emails. - `timeZone` string: IANA zone. Empty = the company timezone. - `isOnline` boolean: When true, Google adds a Meet link to the event. - object - `nodeType` 'sendPhoneCall', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `phoneCallConfig` object, required - `phoneNumber` string, required - `systemPrompt` string, required - `numberOfTries` number - `voipPhoneId` string - `sipTrunkId` string - `agentId` string, required - `fallbackToSms` boolean - `smsConfig` object - `to` string[], required - `body` string, required - `from` string - `keepOnlyPhoneCallConfigSystemPrompt` boolean - `callNow` boolean - `scheduleAt` string - object - `nodeType` 'llmCompletion', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `llmCompletionConfig` object, required - `prompt` string, required - `parameters` object[]: Parameters for the function call - `name` string, required - `displayName` string - `index` integer - `description` string - `aiGenerated` boolean - `type` 'string' | 'number' | 'boolean' | 'array' | 'date' | 'time' | 'enum' | 'object', required - `arrayType` 'string' | 'number' | 'boolean' | 'date' | 'time' | 'enum' | 'object' - `objectProperties` object[] - … - `enumOptions` string[] - `required` boolean - `value` union: Tool parameters: the fixed value used when aiGenerated is false. Post-call analysis properties: a fallback saved only when the analysis cannot produce a value (call shorter than minimumDuration, not answered, no caller speech, or the AI left the field empty). It never replaces a value the AI extracted. Supports {{variables}}. Ignored on top-level object/array properties. Pass it as a plain string, number or boolean (e.g. "{{customer_name}}"), never wrapped in an object. - … - `isConstantForContactEntity` boolean - `completionModel` object, required - `completionProvider` 'openai' | 'groq' | 'together' | 'mistral' | 'anthropic' | 'gemini' | 'grok' | 'minimax' | 'custom-llm', required - `priority` boolean - `model` string, required - `temperature` number - `maxCompletionTokens` number - `reasoningEffort` 'none' | 'minimal' | 'low' | 'medium' | 'high' | 'xhigh' | 'max' - `openAiTranscriptionModel` 'whisper-1' | 'gpt-live-transcribe' | 'gpt-realtime-whisper' | 'gpt-4o-transcribe' | 'gpt-4o-mini-transcribe' | 'fromTranscriptionProvider' - `transcriptionPrompt` string - `fallbackModel` object - … - object - `nodeType` 'googleSheet', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `googleSheetConfig` object, required - `sheetId` string - `sheetName` string, required - `defaultParameters` object - `date` boolean, required - `id` boolean, required - `status` boolean, required - `endCallReason` boolean, required - `caller` boolean, required - `receiver` boolean, required - `sender` boolean, required - `recording` boolean, required - `transcript` boolean, required - `duration` boolean, required - `entityType` boolean, required - `properties` string[] - object - `nodeType` 'googleSearch', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `googleSearchConfig` object, required - `sites` string[] - `excludedSites` string[] - `dateRestrict` 'd1' | 'd7' | 'w1' | 'm1' | 'm6' | 'y1' | 'y5' - `searchQuery` string, required - `scrapeWebsiteResults` boolean - `topNumberOfResults` number - `topNumberOfResultsToScrape` number - `scrapeWithSlowService` boolean - object - `nodeType` 'sendViber', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `viberConfig` object, required - `to` string[], required - `body` string, required - `from` string, required - `viberProviderId` string, required - `fallbackToSms` boolean - `smsConfig` object - `to` string[], required - `body` string, required - `from` string - `viberChannelId` string - object - `nodeType` 'switch', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `switchConfig` object, required - `cases` object[], required - `block` object, required - … - `transition` string - `transitionIndex` number - object - `nodeType` 'if', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `ifConfig` object, required - `conditionBlock` object, required - `operator` 'and' | 'or', required - `type` 'condition' | 'block', required - `conditions` object[] - … - `blocks` object[] - … - object - `nodeType` 'filter', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `filterConfig` object, required - `conditionBlock` object, required - `operator` 'and' | 'or', required - `type` 'condition' | 'block', required - `conditions` object[] - … - `blocks` object[] - … - object - `nodeType` 'loop', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `loopConfig` object, required - `array` string, required - object - `nodeType` 'tableNode', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `tableConfig` object - `columns` object[], required - `key` string, required - `label` string, required - `type` 'string' | 'number' | 'boolean' - `rows` object[], required - `filters` object[] - `column` string, required - `op` 'equals' | 'notEquals' | 'contains' | 'gt' | 'lt' | 'gte' | 'lte', required - `value` string, required - `mode` 'producer' | 'lookup' - `keyColumn` string - `keyValue` string - object - `nodeType` 'hubspotContact' | 'hubspotCompany' | 'hubspotDeal' | 'hubspotTicket' | 'hubspotTask' | 'hubspotNote' | 'hubspotMeeting' | 'hubspotEmail' | 'hubspotCall', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `hubspotConfig` object, required - `resource` 'contact' | 'company' | 'deal' | 'ticket' | 'call' | 'email' | 'task' | 'note' | 'meeting', required - `operation` 'get' | 'create' | 'createOrUpdate' | 'getOrCreate' | 'delete' | 'update' | 'search' | 'list' | 'exists', required - `value` object - `valueType` 'id' | 'email' | 'phone' | 'name' | 'domain' | 'company' | 'contact' | 'HubspotFilterByType', required - `value` string, required - `associations` object[] - `associationType` 'contact' | 'company' | 'deal' | 'ticket' | 'call' | 'email' | 'task' | 'note' | 'meeting', required - `valueType` 'id' | 'email' | 'phone' | 'name' | 'domain' | 'company' | 'contact' | 'HubspotFilterByType', required - `value` string, required - `owner` object - `valueType` 'id' | 'email' | 'phone' | 'name' | 'domain' | 'company' | 'contact' | 'HubspotFilterByType', required - `value` string, required - `contactData` object - `properties` object - … - `companyData` object - `properties` object - … - `dealData` object - `properties` object - … - `ticketData` object - `properties` object - … - `taskData` object - `properties` object - … - `noteData` object - `properties` object - … - `meetingData` object - `properties` object, required - … - `emailData` object - `properties` object - … - `callData` object - `properties` object - … - object - `nodeType` 'googleSheetSettings', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `googleSheetSettingsConfig` object - `googleSheetId` string, required: The unique identifier of the Google Sheet - `sheetName` string, required: The name of the specific sheet within the Google Sheet - `operation` 'getRow' | 'getRows' | 'updateRow' | 'appendRow' | 'deleteRow' | 'getData', required: The operation to perform on the Google Sheet (getRow, getRows, updateRow, appendRow, deleteRow) - `filter` object: Filter to apply for selecting rows, such as by index or column name - `filterType` 'index' | 'columnName', required - `column` string, required - `operator` 'eq' | 'neq' | 'gt' | 'gte' | 'lt' | 'lte' | 'isNull' | 'isNotNull' | 'isTrue' | 'isFalse' | 'contains' | 'notContains' | 'startsWith' | 'endsWith' | 'in' | 'notIn' | 'between', required - `fieldType` 'string' | 'phone' | 'email' | 'number' | 'boolean' | 'date' | 'time' | 'enum', required - `fieldValue` union - … - `values` object[]: Key-value pairs for the row data - `key` string, required - `value` object, required: Any valid JSON value - object - `nodeType` 'aiResponse', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `aiResponseConfig` object, required - `contextForAi` string: Context for the AI response - `generateMessage` boolean: Whether to generate a message - `aiGeneratedMessage` boolean: Whether the message is AI-generated - `message` string: Message for the AI response - `properties` object: Properties for the AI response - `doNotRespondToCall` boolean: Whether to not respond to the call - `forwardCallTo` string: Forward to the call. User can either input a phone number or an agent id - `addDelayBeforePickingUp` string: Add a delay before picking up the call in seconds - object - `nodeType` 'transferCall', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `transferCallConfig` object, required - `typeOfTransfer` 'User' | 'External' | 'Agent', required: Type of transfer - `transferCallReason` string - `agentId` string - `externalNumber` string - `generateMessage` boolean - `aiGeneratedMessage` boolean - `message` string - `transferMode` 'blind' | 'warm' | 'attended' - `blindTransfer` boolean - `showCallerId` boolean - `announceTransferReason` boolean - object - `nodeType` 'afmSearch', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `afmSearchConfig` object, required - `afm` string, required: AFM of company - object - `nodeType` 'galaxyGetCustomer' | 'galaxySearchItems' | 'galaxyCheckStock' | 'galaxyGetPrice' | 'galaxyCalculateOrder' | 'galaxyPlaceOrder' | 'galaxyUpdateOrder' | 'galaxyGetOrderStatus' | 'galaxyGetTransactionHistory' | 'galaxyGetCustomerBalance' | 'galaxyGetCustomerAging' | 'galaxyGetFinInfoPerDrugType' | 'galaxyGetItemPurchases' | 'galaxyGetCustomerKartelaLink' | 'galaxyFindItemsByActiveIngredient' | 'galaxyGetInvoicePdfLinks' | 'galaxyGetNextRoute' | 'galaxyCustomRequest', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `galaxyConfig` object - `operation` 'getCustomer' | 'searchItems' | 'checkStock' | 'getPrice' | 'calcLines' | 'calculateOrder' | 'placeOrder' | 'updateOrder' | 'getOrderStatus' | 'getTransactionHistory' | 'getCustomerBalance' | 'getCustomerAging' | 'getFinInfoPerDrugType' | 'getItemPurchases' | 'getCustomerKartelaLink' | 'findItemsByActiveIngredient' | 'getInvoicePdfLinks' | 'getNextRoute' | 'customRequest', required - `getCustomer` object - `by` 'phone' | 'tin' | 'custCode', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `searchItems` object - `query` string, required: Free-text search query (supports {{variables.x}}) - `limit` integer - `checkStock` object - `itemCode` string, required - `wrhsCode` string: Overrides the company default warehouse - `getPrice` object - `ItemCode` string - `ItcpID` string - `CustCode` string - `CustID` string - `EntryType` string, required - `Date` string, required - `Quantity` number, required - `calcLines` object - `ItemCode` string - `ItcpID` string - `CustCode` string - `CustID` string - `EntryType` string, required - `Date` string, required - `Quantity` number, required - `WrhsCode` string, required - `AlterCode` string - `Barcode` string - `placeOrder` object - `entry` object, required - … - `previewFirst` boolean - `updateOrder` object - `ID` string, required - `EntryStatus` integer - `Comments` string - `LockTransaction` integer - `getOrderStatus` object - `id` string: Optional specific transaction ID — omit to list all - `revNum` integer - `custCode` string: List the orders of this customer instead (GetTransactions by CustCode, per branch). Template strings supported. - `dateFrom` string: With custCode: ISO date YYYY-MM-DD. Defaults to today. - `dateTo` string: With custCode: ISO date YYYY-MM-DD. Defaults to today. - `getTransactionHistory` object - `CustCode` string, required - `DateFrom` string, required - `DateTo` string, required - `getCustomerBalance` object - `custCode` string, required: Galaxy customer code. Template strings supported. - `getCustomerAging` object - `custCode` string, required - `dateTo` string: ISO date YYYY-MM-DD. Defaults to today. - `getFinInfoPerDrugType` object - `custCode` string, required: Galaxy customer code. Template strings supported. - `fromDate` string: ISO date YYYY-MM-DD. Defaults to start of current year. - `getItemPurchases` object - `custCode` string, required: Galaxy customer code. Template strings supported. - `itemCode` string, required: Galaxy item code (from item search). Template strings supported. - `dateFrom` string: ISO date YYYY-MM-DD. Defaults to today. - `dateTo` string: ISO date YYYY-MM-DD. Defaults to today. - `compCode` string: Branch/company code. Defaults to the customer's branch. - `getCustomerKartelaLink` object - `custCode` string, required - `dateFrom` string: ISO date YYYY-MM-DD. Defaults to start of current year. - `dateTo` string: ISO date YYYY-MM-DD. Defaults to today. - `findItemsByActiveIngredient` object - `query` string, required: Active ingredient name or AtloID. Supports templates. - `limit` integer - `getInvoicePdfLinks` object - `custCode` string - `custTin` string - `cussCode` string - `id` string - `dateFrom` string - `dateTo` string - `getNextRoute` object - `custCode` string, required - `customRequest` object - `method` 'GET' | 'POST' | 'PUT' | 'PATCH' | 'DELETE' - `path` string, required: Path added after the Galaxy ERP base URL, e.g. /api/crossdomain/advancedcustomviews/. Supports {{variables}}. - `params` object[]: Key/value properties sent as the query string. Values support {{variables}}. - … - `body` string: Optional raw JSON request body (supports {{variables}}). Example for an advanced custom view: {"filters":[{"CompCode":"01","CustCode":"{{node_1.custCode}}"}],"MasterDetailTree":false} - `apiResponse` string: Editor-only: JSON schema of the expected response (same as the apiCall node's "API Response"). Powers the variable picker so downstream nodes can reference individual response fields; at runtime the real response is flattened into node_N.* regardless. - object - `nodeType` 'salesforceGetContact' | 'salesforceCreateLead' | 'salesforceLogCall', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `salesforceConfig` object - `operation` 'getContact' | 'createLead' | 'logCall', required - `getContact` object - `by` 'phone' | 'email' | 'id', required: Which field to look up by - `value` string, required: Template string — supports {{variables.x}} / {{call.phoneNumber}} - `objectType` 'Contact' | 'Lead': For by=id: which SObject the Id belongs to (default Contact). - `createLead` object - `lastName` string, required: Lead last name — required by Salesforce. Supports templates. - `company` string, required: Lead company — required by Salesforce. Supports templates. - `firstName` string - `phone` string - `email` string - `description` string: Short summary of the request / call reason. - `logCall` object - `whoId` string, required: Contact or Lead Id the call is logged against. Supports templates. - `subject` string, required: Task subject, e.g. "Inbound call — order status". - `description` string: Call notes. - object - `nodeType` 'guestyFindOwner' | 'guestyFindGuest' | 'guestyIdentifyCaller' | 'guestyGetListings' | 'guestyGetListing' | 'guestyGetReservations' | 'guestyGetReservation' | 'guestyGetHouseRules' | 'guestyCustomRequest', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `guestyConfig` object - `operation` 'findOwner' | 'findGuest' | 'identifyCaller' | 'getListings' | 'getListing' | 'getReservations' | 'getReservation' | 'getHouseRules' | 'customRequest', required - `findOwner` object - `by` 'phone' | 'email': Which field to search the owner by - `value` string, required: Search term (template, e.g. {{call.phone_number}}) - `findGuest` object - `value` string, required: Guest phone to look up via their reservations (template) - `identifyCaller` object - `value` string, required: Caller phone (template) — matched against owners AND guests - `getListings` object - `ids` string: Comma-separated listing ids (template) — e.g. {{node_X.owner.listings}} - `ownerId` string: Resolve the owner's listing ids first, then fetch them (template) - `q` string: Free-text search across title/nickname/address (template) - `getListing` object - `id` string: Listing _id (template) — returns the full property - `nickname` string: Listing nickname (template) — used when no id is known - `fields` string: Space-separated field selection; omit for the full listing - `getReservations` object - `listingIds` string: Comma-separated listing ids to scope to (template) - `listingNickname` string: Scope to a single listing by its nickname (template) - `ownerId` string: Scope to all of an owner's listings (resolved to ids) (template) - `guestPhone` string: Scope to a guest's reservations by their phone (template) - `dateFrom` string: Window start: ISO date, `today`, or relative like `-7d` (template) - `dateTo` string: Window end: ISO date, `today`, or relative like `+7d` (template) - `windowDays` integer: When dateFrom/dateTo are omitted, use today∓windowDays as the overlap window - `status` string: Filter by reservation status (template) - `limit` integer - `getReservation` object - `id` string, required: Reservation _id / confirmation id (template) - `getHouseRules` object - `listingIds` string, required: Comma-separated listing ids (template) — house rules are keyed by listing/unit-type - `customRequest` object - `method` 'GET' | 'POST' | 'PUT' | 'PATCH' | 'DELETE' - `path` string, required: Path after the base URL, e.g. /v1/reservations (template) - `params` object[]: Query params (templates) - … - `body` string: Raw JSON body (template) — ignored for GET - object - `nodeType` 'helpdeskCreateTicket', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `helpdeskConfig` object - `operation` 'createTicket', required - `createTicket` object - `subject` string: Ticket subject (template, e.g. "Call from {{call.phone_number}}") - `description` string: Ticket body (template, e.g. {{call.summary}}) - `requesterPhone` string: Requester phone (template, defaults to {{call.phone_number}}) - `requesterEmail` string: Requester email (template) - `requesterName` string: Requester display name (template) - `priority` 'low' | 'medium' | 'high' | 'urgent': Ticket priority - object - `nodeType` 'courierTrackVoucher', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `courierConfig` object - `operation` 'trackVoucher', required - `trackVoucher` object - `courier` string: Courier to query (acs_courier, speedex, geniki_taxydromiki, elta_courier, boxnow, skroutz_lastmile, taxydema). Omit to try every connected courier. - `voucher` string: Voucher/tracking number (template, e.g. {{node_5.order.meta.voucher}}) - object - `nodeType` 'vivaCreatePaymentLink', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `vivaConfig` object - `operation` 'createPaymentLink', required - `createPaymentLink` object - `amount` string: Amount in EUR as a decimal (template, e.g. "25.50" or {{node_3.order.total}}) - `description` string: Shown to the customer on the checkout page (template) - `customerName` string: Customer full name (template) - `customerPhone` string: Customer phone (template, e.g. {{call.phone_number}}) - `language` 'el' | 'en': Checkout page language - object - `nodeType` 'createTrackedPage', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `trackedPageConfig` object - `html` string, required: Page HTML (template, e.g. {{node_2.html}} from an llmCompletion node). Scripts and forms are stripped; styles are kept. - `title` string: Browser tab title (template) - `expiresInDays` integer: How long the link stays open (default 30 days) - object - `nodeType` 'shopifyGetCustomer' | 'shopifyGetOrdersByCustomer' | 'shopifyGetOrderById' | 'shopifySearchProducts' | 'shopifyGetProductById' | 'shopifySyncProductsToSkroutz', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `shopifyConfig` object - `operation` 'getCustomer' | 'getOrdersByCustomer' | 'getOrderById' | 'searchProducts' | 'getProductById' | 'syncProductsToSkroutz', required - `getCustomer` object - `by` 'phone' | 'email' | 'id', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `getOrdersByCustomer` object - `customerId` union, required: Numeric Shopify customer id. Template strings supported. - … - `limit` integer - `getOrderById` object - `orderId` union, required: Numeric Shopify order id. - … - `searchProducts` object - `query` string: Free-text search — mapped to vendor / product_type / handle. - `vendor` string - `productType` string - `limit` integer - `getProductById` object - `productId` union, required: Numeric Shopify product id. - … - `syncProductsToSkroutz` object - `maxRecords` integer - object - `nodeType` 'soft1GetCustomer' | 'soft1SearchItems' | 'soft1GetCustomerBalance' | 'soft1GetCustomerAging' | 'soft1GetCustomerHistory' | 'soft1CreateSalesDoc' | 'soft1TransmitEInvoice', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `soft1Config` object - `operation` 'getCustomer' | 'searchItems' | 'getCustomerBalance' | 'getCustomerAging' | 'getCustomerHistory' | 'createSalesDoc' | 'transmitEInvoice', required - `getCustomer` object - `by` 'phone' | 'tin' | 'code', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `searchItems` object - `query` string, required: Free-text search query - `limit` integer - `getCustomerBalance` object - `tin` string - `code` string - `getCustomerAging` object - `tin` string - `code` string - `getCustomerHistory` object - `trdr` string - `tin` string - `code` string - `from` string: ISO date YYYY-MM-DD - `to` string: ISO date YYYY-MM-DD - `limit` integer - `createSalesDoc` object - `trdr` union - … - `custCode` string - `series` union - … - `comments` string - `lines` object[], required - … - `transmit` boolean - `transmitEInvoice` object - `key` string, required - `template` string - object - `nodeType` 'exelixisSmartGetContact' | 'exelixisSmartListCompanyContacts' | 'exelixisSmartListSupportMembers' | 'exelixisSmartCreateTicket', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `exelixisSmartConfig` object - `operation` 'getContact' | 'listCompanyContacts' | 'listSupportMembers' | 'createTicket', required - `getContact` object - `phone` string: Template — e.g. {{call.phone_number}} - `afm` string: Template — e.g. {{dynamicVariables.afm}} - `listCompanyContacts` object - `companyId` string, required: Smart company_id (template) to list contacts for - `listSupportMembers` object - `createTicket` object - `companyId` string, required: Smart company_id (template) — required by the ERP - `contactId` string - `supportMemberId` string - `title` string, required - `summary` string, required - `callUrl` string: Template — defaults to {{call.call_url}} - object - `nodeType` 'pylonGetCustomer' | 'pylonSearchItems' | 'pylonGetCustomerBalance' | 'pylonCreateSalesOrder' | 'pylonGetData' | 'pylonPostData', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `pylonConfig` object - `operation` 'getCustomer' | 'searchItems' | 'getCustomerBalance' | 'createSalesOrder' | 'getData' | 'postData', required - `getCustomer` object - `by` 'phone' | 'tin' | 'code', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `searchItems` object - `query` string, required: Free-text search query - `limit` integer - `getCustomerBalance` object - `tin` string - `code` string - `createSalesOrder` object - `customerTin` string: Customer TIN — supports {{dynamicVariables.x}}. Optional when rawData supplies the customer. - `seriesCode` string - `customerBranch` string - `paymentMethod` string - `lines` object[] - … - `rawData` object: Advanced: a JSON object merged verbatim into the Pylon order payload, overriding the structured fields above. Use native Pylon column names, e.g. {"Lines":[{"CenlItemCode":"GG11","CenlAMeasurementQty":2}],"CsdcRemarks":"…"}. String values support {{dynamicVariables.x}} templates. Bypasses the structured-field validation, so it must match the target Script exactly. - `getData` object - `entitycode` string, required: Operator-defined getjsondata Script code, e.g. itemsVoiceAgent or custInfoVoice - `extras` object[]: Script parameters; omit or [] for none - … - `packageSize` integer: Page size (default 200) - `allPages` boolean: Walk every page until exhausted; otherwise just page 1 - `postData` object - `entitycode` string, required: Operator-defined postdata Script code, e.g. orderVoice or SalesOrders - `data` object, required: JSON object serialized into the postdata `data` field. Use the shape the target Script expects. String values support {{dynamicVariables.x}} templates. - object - `nodeType` 'entersoftGetCustomer' | 'entersoftSearchItems' | 'entersoftGetCustomerBalance' | 'entersoftGetCustomerAging' | 'entersoftRunPublicQuery' | 'entersoftRunEbsService' | 'entersoftCreateSalesDoc', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `entersoftOneConfig` object - `operation` 'getCustomer' | 'searchItems' | 'getCustomerBalance' | 'getCustomerAging' | 'runPublicQuery' | 'runEbsService' | 'createSalesDoc', required - `getCustomer` object - `by` 'phone' | 'tin' | 'code', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `searchItems` object - `query` string, required: Free-text query — supports templates - `limit` integer - `getCustomerBalance` object - `code` string, required: Customer code — supports templates - `getCustomerAging` object - `code` string, required - `runPublicQuery` object - `publicQueryGid` string - `groupId` string - `filterId` string - `params` object: Param object — values may be templates - `runEbsService` object - `serviceName` string, required - `parameters` object - `createSalesDoc` object - `customerGid` string - `customerCode` string - `series` string - `comments` string - `lines` object[], required - … - `ebsServiceName` string - object - `nodeType` 'wooGetCustomer' | 'wooGetOrdersByCustomer' | 'wooGetOrderById' | 'wooSearchProducts' | 'wooGetProductById' | 'wooCreateOrder', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `wooCommerceConfig` object - `operation` 'getCustomer' | 'getOrdersByCustomer' | 'getOrderById' | 'searchProducts' | 'getProductById' | 'createOrder', required - `getCustomer` object - `by` 'phone' | 'email' | 'id', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `getOrdersByCustomer` object - `customerId` union, required: Numeric WooCommerce customer id - … - `limit` integer - `getOrderById` object - `orderId` union, required - … - `searchProducts` object - `query` string - `sku` string - `limit` integer - `getProductById` object - `productId` union, required - … - `createOrder` object - `customerId` union, required: Numeric customer id (0 for guest) - … - `lineItems` object[], required - … - object - `nodeType` 'opencartGetCustomer' | 'opencartGetOrdersByCustomer' | 'opencartGetOrderById' | 'opencartSearchProducts' | 'opencartGetProductById' | 'opencartCreateOrder', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `opencartConfig` object - `operation` 'getCustomer' | 'getOrdersByCustomer' | 'getOrderById' | 'searchProducts' | 'getProductById' | 'createOrder', required - `getCustomer` object - `by` 'phone' | 'email' | 'id', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `getOrdersByCustomer` object - `customerId` union, required: OpenCart customer id. Template strings supported. - … - `limit` integer - `getOrderById` object - `orderId` union, required: OpenCart order id. - … - `searchProducts` object - `query` string: Free-text search. Supports templates. - `manufacturer` string: Exact manufacturer filter. Optional. - `limit` integer - `getProductById` object - `productId` union, required: OpenCart product id. - … - `createOrder` object - `customerId` union: Existing OpenCart customer id (for logged-in orders). - … - `firstname` string - `lastname` string - `email` string - `telephone` string - `products` object[], required - … - `comment` string - object - `nodeType` 'magentoGetCustomer' | 'magentoGetOrdersByCustomer' | 'magentoGetOrderById' | 'magentoSearchProducts' | 'magentoGetProductById' | 'magentoListShippingOptions', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `magentoConfig` object - `operation` 'getCustomer' | 'getOrdersByCustomer' | 'getOrderById' | 'searchProducts' | 'getProductById' | 'listShippingOptions', required - `getCustomer` object - `by` 'phone' | 'email' | 'id', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `getOrdersByCustomer` object - `customerId` union, required: Magento customer id. Template strings supported. - … - `limit` integer - `getOrderById` object - `orderId` union, required: Magento order increment id (receipt number) or numeric entity id. - … - `searchProducts` object - `query` string: Free-text search. Supports templates. - `limit` integer - `getProductById` object - `productId` union, required: Magento product id. - … - `listShippingOptions` object - `countryId` string: Destination country as ISO-2 code, e.g. "GR". Defaults to "GR". - `postcode` string: Destination postcode. Supports templates. - `region` string: Optional region/state name. - `sku` string: Optional product SKU to price against. - object - `nodeType` 'megasoftGetCustomer' | 'megasoftSearchProducts' | 'megasoftGetProductByCode' | 'megasoftListShippingMethods' | 'megasoftListPaymentMethods' | 'megasoftGetCustomerBalance' | 'megasoftGetCustomerOrders' | 'megasoftGetOrderStatus' | 'megasoftGetCustomerPurchases' | 'megasoftListOffers' | 'megasoftGetItemPrice' | 'megasoftGetProductStock' | 'megasoftCreateOrder' | 'megasoftCancelOrder', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `megasoftConfig` object - `operation` 'getCustomer' | 'searchProducts' | 'getProductByCode' | 'listShippingMethods' | 'listPaymentMethods' | 'getCustomerBalance' | 'getCustomerOrders' | 'getOrderStatus' | 'getCustomerPurchases' | 'listOffers' | 'getItemPrice' | 'getProductStock' | 'createOrder' | 'cancelOrder', required - `getCustomer` object - `by` 'phone' | 'code', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `searchProducts` object - `query` string, required: Free-text search. Supports templates. - `limit` integer - `getProductByCode` object - `itemCode` string, required: Megasoft item code. Supports templates. - `getCustomerBalance` object - `customerCode` string, required: Megasoft customer code. Supports templates. - `getCustomerOrders` object - `customerCode` string, required: Megasoft customer code. Supports templates. - `orderNo` string: Optional order number filter. Supports templates. - `getOrderStatus` object - `orderNo` string: Optional order number. Supports templates. - `date` string: Optional modified-since date (yyyy-MM-dd). - `getCustomerPurchases` object - `customerCode` string, required: Megasoft customer code. Supports templates. - `dateFrom` string - `dateTo` string - `itemCode` string - `listOffers` object - `offerId` string - `activeOnly` boolean - `dateFrom` string - `getItemPrice` object - `customerCode` string, required: Megasoft customer code. Supports templates. - `itemCode` string, required: Megasoft item code. Supports templates. - `getProductStock` object - `itemCode` string, required: Megasoft item code. Supports templates. - `createOrder` object - `customerCode` string, required: Megasoft customer code. Supports templates. - `itemCode` string, required: Megasoft item code. Supports templates. - `qty` union, required: Quantity. Number or template string. - … - `comments` string - `cancelOrder` object - `orderNo` string, required: Megasoft order number. Supports templates. - `seiraPar` string, required: Order series / parastatiko code. Supports templates. - object - `nodeType` 'gonnaOrderSearchCatalog' | 'gonnaOrderCheckDeliveryAddress' | 'gonnaOrderGetCustomer' | 'gonnaOrderGetCustomerOrders' | 'gonnaOrderGetOrderStatus' | 'gonnaOrderCreatePaymentLink', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `gonnaOrderConfig` object - `operation` 'searchCatalog' | 'checkDeliveryAddress' | 'getCustomer' | 'getCustomerOrders' | 'getOrderStatus' | 'createPaymentLink', required - `searchCatalog` object - `query` string, required: Free-text menu search. Supports {{dynamicVariables.x}}. - `limit` integer - `checkDeliveryAddress` object - `address` string, required: Delivery address. Supports templates. - `getCustomer` object - `by` 'phone' | 'name', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `getCustomerOrders` object - `customerId` string, required: Customer id. Supports templates. - `limit` integer - `getOrderStatus` object - `orderUuid` string, required: Order uuid. Supports templates. - `createPaymentLink` object - `orderUuid` string, required: Order uuid to charge for. Supports templates. - `amount` string: Amount override. Leave blank to use the order total. - object - `nodeType` 'webhotelierCheckAvailability' | 'webhotelierSearchBookings' | 'webhotelierGetReservation' | 'webhotelierGetAvailabilityCalendar' | 'webhotelierGetRooms' | 'webhotelierGetRates', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `webhotelierConfig` object - `operation` 'checkAvailability' | 'searchBookings' | 'getReservation' | 'getAvailabilityCalendar' | 'getRooms' | 'getRates', required - `checkAvailability` object - `checkin` string, required: Check-in date YYYY-MM-DD. Supports templates. - `checkout` string, required: Check-out date YYYY-MM-DD. Supports templates. - `adults` string, required: Number of adults. Supports templates. - `children` string: Number of children. Supports templates. - `rooms` string: Number of rooms. Supports templates. - `propertyCode` string: Property code override. Empty = default property. - `searchBookings` object - `lastName` string: Guest last name. Supports templates. Provide this or email. - `email` string: Guest email. Supports templates. Provide this or lastName. - `checkinFrom` string: Earliest check-in YYYY-MM-DD. Supports templates. - `checkinTo` string: Latest check-in YYYY-MM-DD. Supports templates. - `propertyCode` string: Property code override. Empty = default property. - `getReservation` object - `resId` string, required: Reservation id. Supports templates. - `getAvailabilityCalendar` object - `fromd` string, required: Calendar start / check-in date YYYY-MM-DD. Supports templates. - `tod` string: Calendar end / check-out date YYYY-MM-DD (max 3 months from fromd). Supports templates. - `adults` string: Number of adults. Supports templates. - `children` string: Number of children. Supports templates. - `room` string: Room-type code filter. Supports templates. - `rate` string: Rate id filter. Supports templates. - `propertyCode` string: Property code override. Empty = default property. - `getRooms` object - `roomCode` string: Room-type code for a single room. Empty = list all rooms. Supports templates. - `propertyCode` string: Property code override. Empty = default property. - `getRates` object - `roomCode` string: Room-type code to scope rates. Supports templates. - `rateId` string: Rate id for a single rate (requires roomCode). Supports templates. - `propertyCode` string: Property code override. Empty = default property. - object - `nodeType` 'hosthubIdentifyCaller' | 'hosthubSearchReservations' | 'hosthubGetReservation' | 'hosthubListRentals' | 'hosthubCheckAvailability', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `hosthubConfig` object - `operation` 'identifyCaller' | 'searchReservations' | 'getReservation' | 'listRentals' | 'checkAvailability', required - `identifyCaller` object - `phone` string, required: Caller phone number. Supports templates (e.g. {{call.phone_number}}). - `searchReservations` object - `name` string: Guest name. Supports templates. Provide one of name / phone / confirmationCode. - `phone` string: Guest phone. Supports templates. - `confirmationCode` string: Channel confirmation code. Supports templates. - `getReservation` object - `id` string, required: Hosthub reservation (calendar-event) id. Supports templates. - `getRental` object - `rentalId` string: Rental id for a single rental. Empty = list all rentals. Supports templates. - `checkAvailability` object - `rentalId` string, required: Rental id to check. Supports templates. - `from` string, required: Start date YYYY-MM-DD. Supports templates. - `to` string, required: End date YYYY-MM-DD. Supports templates. - object - `nodeType` 'prestashopGetCustomer' | 'prestashopGetOrdersByCustomer' | 'prestashopGetOrderById' | 'prestashopSearchProducts' | 'prestashopGetProductById' | 'prestashopCreateOrder' | 'prestashopUpdateOrderStatus', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `prestashopConfig` object - `operation` 'getCustomer' | 'getOrdersByCustomer' | 'getOrderById' | 'searchProducts' | 'getProductById' | 'createOrder' | 'updateOrderStatus', required - `getCustomer` object - `by` 'phone' | 'email' | 'id', required: Which field to look up by - `value` string, required: Template string — supports {{dynamicVariables.x}} - `getOrdersByCustomer` object - `customerId` union, required: PrestaShop customer id. Template strings supported. - … - `limit` integer - `getOrderById` object - `orderId` union, required: PrestaShop order id. - … - `searchProducts` object - `query` string: Free-text search. Supports templates. - `reference` string: Exact reference (SKU) filter. - `ean13` string: Exact EAN-13 barcode filter. - `mpn` string: Exact MPN filter. - `limit` integer - `getProductById` object - `productId` union, required: PrestaShop product id. - … - `createOrder` object - `customerId` union, required: PrestaShop customer id. - … - `addressDeliveryId` union, required - … - `addressInvoiceId` union, required - … - `cartId` union, required: Pre-existing cart id (PrestaShop requires it). - … - `currencyId` union - … - `langId` union - … - `carrierId` union, required - … - `payment` string, required: Human-readable payment label. - `module` string: Payment module code, e.g. "ps_checkpayment". - `totalPaid` union, required - … - `totalProducts` union, required - … - `totalProductsWithTax` union, required - … - `totalShipping` union - … - `products` object[], required - … - `updateOrderStatus` object - `orderId` union, required: PrestaShop order id to update. - … - `orderStateId` union, required: Target order_state id (numeric, store-specific). - … - object - `nodeType` 'airtableGetRecord' | 'airtableSearchRecords' | 'airtableCreateRecord' | 'airtableUpdateRecord', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `airtableConfig` object - `operation` 'getRecord' | 'searchRecords' | 'createRecord' | 'updateRecord', required - `getRecord` object - `by` 'phone' | 'id', required: Look up by mapped phone field, or by Airtable record id - `value` string, required: Template string — supports {{dynamicVariables.x}} - `searchRecords` object - `query` string, required: Free-text query — supports templates - `limit` integer - `createRecord` object - `fields` object, required: Field name → value map. String values support templates. - `updateRecord` object - `recordId` string, required: Airtable record id (rec...) — supports templates - `fields` object, required: Field name → value map. String values support templates. - object - `nodeType` 'jiraGetIssue' | 'jiraSearchIssues' | 'jiraCreateIssue' | 'jiraUpdateIssue' | 'jiraAddComment' | 'jiraTransitionIssue', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `jiraConfig` object - `operation` 'getIssue' | 'searchIssues' | 'createIssue' | 'updateIssue' | 'addComment' | 'transitionIssue', required - `getIssue` object - `issueKey` string, required: Issue key, e.g. SUP-1234 — supports {{dynamicVariables.x}} - `searchIssues` object - `text` string: Free-text query — supports templates - `jql` string: Raw JQL — overrides text when present - `projectKey` string: Scope the search to a project key - `limit` integer - `createIssue` object - `summary` string, required: Issue summary — supports templates - `description` string: Issue description — supports templates - `projectKey` string: Project key — falls back to the connection default - `issueType` string: Issue type name — falls back to the connection default - `priority` string: Priority name (e.g. High) - `assignee` string: Assign to a person by email or name — supports templates - `updateIssue` object - `issueKey` string, required: Issue key to update — supports templates - `summary` string: New summary — supports templates - `description` string: New description — supports templates - `priority` string: New priority name - `addComment` object - `issueKey` string, required: Issue key — supports templates - `body` string, required: Comment body — supports templates - `transitionIssue` object - `issueKey` string, required: Issue key — supports templates - `status` string, required: Target status name, e.g. "In Progress" — supports templates - object - `nodeType` 'googleChatSendMessage' | 'googleChatSendToDefaultSpace' | 'googleChatSendViaWebhook', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `googleChatConfig` object - `operation` 'sendMessage' | 'sendToDefaultSpace' | 'sendViaWebhook', required - `sendMessage` object - `spaceName` string, required: Opaque Google Chat space resource (spaces/AAQA...) — set via UI picker - `spaceDisplayName` string: Cached display name for the node summary - `body` string, required: Message text — supports {{dynamicVariables.x}} - `threadKey` string: Optional thread key for in-thread replies - `sendToDefaultSpace` object - `body` string, required: Message text — supports {{dynamicVariables.x}} - `threadKey` string - `sendViaWebhook` object - `webhookId` string, required: GoogleChatWebhook document id — set via UI picker - `webhookLabel` string: Cached webhook label for the node summary - `body` string, required - `threadKey` string - object - `nodeType` 'searchContact', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `searchContactConfig` object - `phoneNumber` string: Phone number to look up (template). Most reliable identifier: matched on the stored phone index, so +30/30/national forms all hit the same contact. - `email` string: Email address to look up (template). Matched case-insensitively on the main email and every listed email. - `name` string: Name to look up (template). Fuzzy: case- and accent-insensitive, Greek/Latin spellings and common inflections. May match several contacts. - object - `nodeType` 'managedAgent', required - `nodeTitle` string, required - `transitions` object[], required - `type` 'success' | 'failure' | 'no_wait' | 'orderCreated' | 'loop', required - `label` string - `index` number - `connectedTo` number[] - `managedAgentConfig` object - `prompt` string: System prompt rendered with {{transcript}}, {{call_summary}}, {{contact}}, {{extracted_entities}} - `builtInTools` object[]: Full AgentTool configurations the LLM may call. - `apiTools` object[]: Inline API tools with name + description + HTTP config - `name` string, required: Tool name shown to the LLM; must be unique within the node - `description` string, required: How the LLM decides when to call this tool - `parameters` object[]: Input schema for the LLM - … - `apiConfig` object, required: HTTP request configuration (URL, headers, method, body) — reused from function-call api runner - … - `mcpServers` object[]: MCP servers whose tools the LLM may call - `name` string, required: Display name for the MCP server - `description` string: Optional description - `serverUrl` string, uri, required: MCP server endpoint - `transport` 'http' | 'sse', required: Transport: http or sse - `authType` 'none' | 'bearer' | 'oauth', required: Authentication mode - `authValue` string: Token / credential value — encrypted at rest - `enabledTools` string[]: Whitelist of tools exposed to the LLM. Omit to expose every tool the server publishes. - `models` object - `primary` object, required: Model used by the loop by default - … - `escalation` object: Optional fallback model rerun on the whole session if primary failed/stuck. Must use the same provider as primary. - … - `limits` object - `maxIterations` integer: Hard cap on LLM turns per run. Set to 0 for no limit (cost cap still enforced). - `maxCostUsd` number: Hard cap on total cost (USD) per run. Range: 0 to 0.5. - `stuckDetection` boolean: Bail if the model calls the same tool with the same args twice in a row - `routing` object - `onSuccess` string: Next workflow node ID when the run completes successfully - `onPartial` string: Next workflow node ID when the run completed but with partial results - `onFailure` string: Next workflow node ID when the run failed - `dryRun` boolean - `enableSubagents` boolean - `maxConcurrentSubagents` integer - `maxSubagentIterations` integer - `knowledgeFileIds` string[]: Knowledge files the agent can search via search_knowledge. Empty list = no knowledge tool offered. - `knowledgeRerank` object - `enabled` boolean: Run the rerank pass. When off, top-K is taken directly from the raw retrieval score (faster but noisier context for the main agent). - `model` string: Model used for the rerank pass. Should be small/cheap — its job is ranking, not reasoning. Same provider as the node's primary model. - `candidatesK` integer: How many candidates to retrieve from Pinecone before reranking. Higher = better recall, more rerank tokens. 50 is the sweet spot. - `returnK` integer: How many chunks to return after reranking. The main agent sees only these. - `enableScraping` boolean: When true, agent gets scrape_website(url) tool that fetches+summarises a page via ScraperService. - `workflowToolIds` string[]: IDs of during-call workflows the agent may call as tools. Only their duringCall triggers run; onCallEnd-triggered or managed-agent-containing workflows are rejected to prevent recursion. - `html` string - `typenode` union - boolean - string - `fileIds` string[]: Array of file IDs linked with this function call - `files` object[]: Linked files - `id` string, required: Unique identifier - `createdAt` string, date-time, required: Creation timestamp - `active` boolean, required: Whether the entity is active - `createdBy` string, required: Name of the user who created the entity - `createdById` string, required: ID of the user who created the entity - `modifiedAt` string, date-time: ISO 8601 date string - `modifiedBy` string: Name of the user who last modified the entity - `modifiedById` string: ID of the user who last modified the entity - `companyId` string, required: Company identifier - `company` object: Any valid JSON value - `groupIds` string[]: Linked group IDs - `filename` string, required: Name of the file - `contentType` string, required: MIME type of the file - `size` number, required: File size in bytes - `content` object: Any valid JSON value - `path` string: File path on storage - `url` string, uri: Public URL of the file - `text` string: Text content extracted from file - `source` 'EMAIL' | 'FUNCTION_CALL' | 'APPOINTMENT' | 'DOCUMENT' | 'RECORDING' | 'TRANSCRIPTION' | 'ATTACHMENT' | 'OTHER' | 'VOIP_CALL' | 'TRANSFER_HOLD_SOUND' | 'FEATURE_ANNOUNCEMENT' | 'TICKET_ATTACHMENT' | 'CALL_EXPORT' | 'DATA_SUBJECT_EXPORT' | 'WIDGET_AVATAR' | 'CHAT_ATTACHMENT' | 'AFFILIATE_AGREEMENT': Source of the file - `s3Id` string: S3 object ID - `pcmS3Id` string: S3 key for PCM16 8kHz mono derivative (transfer hold / mid-call music) - `public` boolean: Whether the file is publicly accessible - `temporary` boolean: Whether the file should be cleaned up after expiration - `expiresAt` string, date-time: ISO 8601 date string - `coldExpiresAt` string, date-time: ISO 8601 date string - `storageMode` 'active' | 'cold' | 'deleted', required: Storage mode of the file - `googleDriveId` string: Google Drive file ID - `googleDriveUrl` string, uri: Google Drive file URL - `downloadToken` string: Unguessable token for the public tracked-download link - `storageId` string: The company's own recording storage holding this file; absent = platform storage - `pendingMove` boolean: Encrypted temporary copy still waiting to move to the company's own storage - `downloadCount` number: Number of times the file has been downloaded via a tracked link - `downloads` object[]: Individual tracked download events - `at` string, date-time, required: When the file was downloaded through a tracked link - `ip` string: IP address of the downloader - `userAgent` string: User agent of the downloader - `visibility` 'private' | 'resellerRead' | 'resellerWrite' | 'globalRead', required: Workflow visibility and access control - `production` object: Published-to-prod version pointer; absent for workflows that have never published (live doc is prod) - `versionId` string, required: WorkFlowVersion document id currently published to prod - `versionNumber` integer, required: Version number of the published snapshot - `publishedAt` union, required: When this version was (re)published - string, date-time: ISO 8601 date string - string - `publishedBy` string: Display name of the user who published - `publishedById` string: User id of the publisher ## Other responses - `401`: Unauthorized - `403`: Invalid CSRF - `404`: Work Flow not found - `429`: Rate limit exceeded - `500`: Internal Server Error --- [API](https://skmtc.dev/voicelogica/apis/voice-logica-api.md) · [All operations](https://skmtc.dev/voicelogica/apis/voice-logica-api/llms.txt) · [OpenAPI document](https://skmtc.dev/voicelogica/apis/voice-logica-api/revisions/30f76840084e?raw)