---
title: "Report problem"
method: POST
path: "/v1/support/report"
tags: ["Account"]
---

# Report problem

`POST /v1/support/report`

## Request

- Base URL: `https://api.vicem.ai`
- URL: `https://api.vicem.ai/v1/support/report`
- Auth: HTTP bearer

## Request body

- ReportProblemReq
  - `topic` 'forwarding' | 'billing' | 'not_answering' | 'texts' | 'account' | 'other', required
  - `message` string, required
  - `attachRecentInteractions` boolean, required
  - `app` ReportAppContext
    - `appVersion` string
    - `platform` 'ios' | 'android' | 'web'
    - `osVersion` string
  - `interactionId` string

## Response `200`

OK

- ReportProblemRes
  - `status` 'received', required
  - `attachedInteractions` integer, required
  - `reference` string

## Other responses

- `400`: Invalid request (body not JSON, or schema validation failed).
- `401`: Missing, expired or invalid bearer token.
- `413`: Body over the limit (64 KB; 512 KB for contact import).
- `500`: Unexpected server error (reported to Sentry).

---

[API](https://skmtc.dev/vicem/apis/vicem-api.md) · [All operations](https://skmtc.dev/vicem/apis/vicem-api/llms.txt) · [OpenAPI document](https://skmtc.dev/vicem/apis/vicem-api/revisions/9efcec07e5f4?raw)