---
title: "Support request"
method: POST
path: "/v1/support"
tags: ["Account"]
---

# Support request

`POST /v1/support`

## Request

- Base URL: `https://api.vicem.ai`
- URL: `https://api.vicem.ai/v1/support`
- Auth: none required

## Request body

- SupportRequestReq
  - `email` string, email, required
  - `name` string
  - `topic` 'forwarding' | 'billing' | 'not_answering' | 'texts' | 'account' | 'other', required
  - `message` string, required
  - `captchaToken` string, required

## Response `200`

OK

- SupportRequestRes
  - `status` 'received', required
  - `reference` string

## Other responses

- `400`: Invalid request (body not JSON, or schema validation failed).
- `413`: Body over the limit (64 KB; 512 KB for contact import).
- `429`: Too many requests from this caller; wait and try again.
- `500`: Unexpected server error (reported to Sentry).

---

[API](https://skmtc.dev/vicem/apis/vicem-api.md) · [All operations](https://skmtc.dev/vicem/apis/vicem-api/llms.txt) · [OpenAPI document](https://skmtc.dev/vicem/apis/vicem-api/revisions/9efcec07e5f4?raw)