---
title: "Deactivate BLE for Access User"
method: PUT
path: "/access/v1/access_users/user/ble/deactivate"
tags: ["Access User Information"]
---

# Deactivate BLE for Access User

`PUT /access/v1/access_users/user/ble/deactivate`

## Request

- Base URL: `https://api.verkada.com`
- URL: `https://api.verkada.com/access/v1/access_users/user/ble/deactivate`
- Auth: one of:
  - API key in header `x-verkada-auth`
  - API key in header `x-api-key`

Given the user defined external ID or Verkada defined user ID (but not both), deactivate bluetooth unlock capability for a user. Response is updated Access Information Object.

## Query parameters

- `user_id` string, uuid: The unique identifier of the user managed by Verkada.
- `external_id` string: A unique identifier managed externally provided by the customer.
- `email` string: The email address of the user.
- `employee_id` string: The organization-defined employee ID of the user.

## Response `200`

OK

- AccessInformationResponseV1
  - `access_groups` AccessGroupObjectResponseV1[]: Access Groups to which a user belongs.
    - `group_id` string, uuid: The unique identifier of the Access Group managed by Verkada.
    - `name` string: The unique name of the Access Group provided by the customer.
  - `ble_unlock` boolean: The permission state of a user's ability to perform a Bluetooth Unlock. Format is a boolean True or False. Default is False.
  - `cards` CardObjectResponseV1[]: Access cards associated with the user.
    - `active` boolean: Bool value specifying if the credential is currently active. Can be True or False. Default value is False.
    - `card_id` string: The unique identifier of the Access Card managed by Verkada.
    - `card_number` string: The card number used to grant or deny access to a door.
    - `card_number_hex` string: The card number in hexadecimal used to grant or deny access to a door.
    - `facility_code` string: The facility code used to grant or deny access to a door.
    - `type` string: The type of card used during the credential evaluation process.
  - `end_date` string: The end time value of the time range controlling when a users credentials are active. Formatted as a Unix timestamp in seconds. Default is Null.
  - `entry_code` string: The access pin code used for keypad readers alone or in 2FA mode. Formatted as a string of digits between 4 and 16 in length. Must be unique within the organization.
  - `external_id` string: A unique identifier managed externally provided by the customer.
  - `face_credential` FaceCredentialObjectResponseV1
    - `source` string: The source of the face credential.
    - `status` string, required: The status of the face credential.
  - `has_profile_photo` boolean: A flag that states whether or not the user has a profile photo.
  - `license_plates` LicensePlateObjectResponseV1[]: License plates associated with the user.
    - `active` boolean: Bool value specifying if the license plate credential is currently active. Default value is False.
    - `license_plate_number` string: The unique license plate number identifying a license plate credential for a user.
    - `name` string, required: The name to be given to the license plate credential.
  - `mfa_codes` MFACodeObjectResponseV1[]: MFA codes associated with the user.
    - `code` string, required: The code corresponding to a user's MFA code credential.
  - `profile_photo_last_updated` string, date-time: The timestamp when the user's profile photo was last updated.
  - `qr_codes` QRCodeObjectResponseV1[]: QR codes associated with the user.
    - `activation_state` string: Detailed (lost/auto-deactivated) state of a QR code.
    - `active` boolean: Whether this QR code credential grants access.
    - `card_number` string: The card number used to grant or deny access to a door.
    - `card_number_hex` string: The card number in hexadecimal used to grant or deny access to a door.
    - `encoding_type` string, required: The encoding type of a user's QR code credential.
    - `facility_code` string: The facility code used to grant or deny access to a door.
    - `qr_code` string: The data within a user's QR code credential.
  - `remote_unlock` boolean: The permission state of a user's ability to perform a Remote Unlock. Format is a boolean True or False. Default is False.
  - `start_date` string: The start time value of the time range controlling when a users credentials are active. Formatted as a Unix timestamp in seconds. Default is Null.
  - `user_id` string, uuid: The unique identifier of the user managed by Verkada.

---

[API](https://skmtc.dev/verkada/apis/access-api.md) - [All operations](https://skmtc.dev/verkada/apis/access-api/llms.txt) - [OpenAPI document](https://skmtc.dev/verkada/apis/access-api/revisions/11a8c69fd17f?raw)