---
title: "Get a ticket form"
method: GET
path: "/ticket-forms/{id}"
tags: ["ticket-forms"]
---

# Get a ticket form

`GET /ticket-forms/{id}`

Returns a single ticket form by ID.

**Rate limit:** 300 requests per minute

## Path parameters

- `id` string, required

## Response `200`

- GetTicketFormResponseBody
  - `data` TicketForm
    - `description_html` string — The description of the ticket form in HTML.
    - `fields` TicketFormLayoutField[] — The layout of the ticket form.
      - `description_html` string — The description of the ticket form layout field in HTML.
      - `name` string — The name of the ticket form layout field.
      - `required` boolean — Indicates whether the field is required when submitting the ticket form.
      - `slug` string — The slug of the ticket form layout field.
      - `type` string — The type of the ticket form layout field.
    - `id` string — The ID of the ticket form.
    - `is_public` boolean — Indicates if the ticket form is public.
    - `name` string — The name of the ticket form.
    - `slug` string — The slug of the ticket form.
    - `url` string — The URL of the ticket form.
  - `request_id` string — The request ID for tracking.

## Other responses

- `400` — The request was invalid or could not be completed.
- `403` — The authenticated caller or organization is not allowed to access this endpoint or operation.
- `404`
- `500` — An unexpected internal error occurred.

## Changes

- **2026-08-28** `fe3adb90ea45` — 1 info
  - added the non-success response with the status `403`
- **2026-08-27** `9fa10bb80c73` — 1 info
  - added the optional property `data/fields/items/required` to the response with the `200` status

[Change history](https://skmtc.dev/usepylon/apis/pylon-api/changes/ticket-forms/:id/get.md)

---

[API](https://skmtc.dev/usepylon/apis/pylon-api.md) · [All operations](https://skmtc.dev/usepylon/apis/pylon-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/usepylon/pylon-api/revisions/7b12ab92de27/schema)