---
title: "Ingest Service Titan Call Lead"
method: POST
path: "/leads/ingest/service-titan-call"
tags: ["authenticated", "leads"]
---

# Ingest Service Titan Call Lead

`POST /leads/ingest/service-titan-call`

## Request

- Base URL: `https://api-docs.upsmith.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api-docs.upsmith.com/leads/ingest/service-titan-call`
- Auth: one of:
  - API key in header `x-api-key`
  - HTTP bearer

Ingest a settled missed inbound ServiceTitan call as a Lead.

Suppresses customer engagement: the CRM sync creates/links the contact and
marks the lead synced, but no auto-reply or engagement.start is fired. The
payload carries the voicemail transcript when one was captured.

## Headers

- `organization-id` string, nullable
- `x-user-id` string, nullable
- `timezone` string
- `x-actor-email` string, nullable
- `x-request-source` string, nullable
- `x-operation-id` string, nullable
- `x-commit-message` string, nullable
- `x-confirmation-id` string, nullable
- `x-chat-id` string, nullable

## Request body

- ServiceTitanCallIngestRequest
  - `organization_id` string, required
  - `payload` object, required

## Response `200`

Successful Response

- ServiceTitanCallIngestResponse
  - `lead_id` string, required
  - `created` boolean, required

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/upsmith/apis/upsmith-api.md) - [All operations](https://skmtc.dev/upsmith/apis/upsmith-api/llms.txt) - [OpenAPI document](https://skmtc.dev/upsmith/apis/upsmith-api/revisions/cce8b07a5787?raw)