---
title: "Create a new Transcript for the service"
method: POST
path: "/v2/Transcripts"
tags: ["IntelligenceV2Transcript"]
---

# Create a new Transcript for the service

`POST /v2/Transcripts`

Create a new Transcript for the service

## Response `202`

Accepted

- IntelligenceV2Transcript
  - `account_sid` string, nullable — The unique SID identifier of the Account.
  - `service_sid` string, nullable — The unique SID identifier of the Service.
  - `sid` string, nullable — A 34 character string that uniquely identifies this Transcript.
  - `date_created` string, date-time, nullable — The date that this Transcript was created, given in ISO 8601 format.
  - `date_updated` string, date-time, nullable — The date that this Transcript was updated, given in ISO 8601 format.
  - `status` 'queued' | 'in-progress' | 'completed' | 'new' | 'failed' | 'canceled' | 'error' — The Status of this Transcript. One of `queued`, `in-progress`, `completed`, `failed` or `canceled`.
  - `channel` unknown
  - `data_logging` boolean, nullable — Data logging allows Twilio to improve the quality of the speech recognition & language understanding services through using customer data to refine, fine tune and evaluate machine learning models. Note: Data logging cannot be activated via API, only via www.twilio.com, as it requires additional consent.
  - `language_code` string, nullable — The default language code of the audio.
  - `customer_key` string, nullable
  - `media_start_time` string, date-time, nullable — The date that this Transcript's media was started, given in ISO 8601 format.
  - `duration` integer — The duration of this Transcript's source
  - `url` string, uri, nullable — The URL of this resource.
  - `redaction` boolean, nullable — If the transcript has been redacted, a redacted alternative of the transcript will be available.
  - `encryption_credential_sid` string, nullable — The unique SID identifier of the Public Key resource used to encrypt the sentences and operator results.
  - `links` object, nullable

## Changes

- **2025-11-11** (v2) `693169259ca4` — 1 warning
  - added the new `new` enum value to the `status` response property for the response status `202`
- **2025-10-28** (v2) `1016fab872f8` — 1 warning
  - added the new `error` enum value to the `status` response property for the response status `202`
- **2025-09-18** (v2) `55c964c606f2` — 1 info
  - added the optional property `encryption_credential_sid` to the response with the `202` status
- **2025-07-03** (v2) `dfca525e97dc` — 1 breaking, 1 info
  - the `channel` response's property type/format changed from `object`/`` to ``/`` for status `202`
  - the `Channel` request property type/format was generalized from `object`/`` to ``/``
- **2025-03-11** (v2) `cc85fce86c3c` — 2 breaking
  - the `Channel` request property type/format changed from ``/`` to `object`/``
  - the `channel` response's property type/format changed from ``/`` to `object`/`` for status `202`

[Full history](https://skmtc.dev/twilio/apis/twilio-intelligence/changes/v2/Transcripts/post.md)

---

[API](https://skmtc.dev/twilio/apis/twilio-intelligence.md) · [All operations](https://skmtc.dev/twilio/apis/twilio-intelligence/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/twilio/twilio-intelligence/revisions/39893d5b355d/schema)