--- title: "GET /v1/Configuration" method: GET path: "/v1/Configuration" tags: ["FlexV1Configuration"] --- # GET /v1/Configuration `GET /v1/Configuration` ## Query parameters - `UiVersion` string ## Response `200` OK - FlexV1Configuration - `account_sid` string, nullable — The SID of the [Account](https://www.twilio.com/docs/iam/api/account) that created the Configuration resource. - `date_created` string, date-time, nullable — The date and time in GMT when the Configuration resource was created specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format. - `date_updated` string, date-time, nullable — The date and time in GMT when the Configuration resource was last updated specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format. - `attributes` object, nullable — An object that contains application-specific data. - `status` 'ok' | 'inprogress' | 'notstarted' — The status of the Flex onboarding. Can be: `ok`, `inprogress`,`notstarted`. - `taskrouter_workspace_sid` string, nullable — The SID of the TaskRouter Workspace. - `taskrouter_target_workflow_sid` string, nullable — The SID of the TaskRouter target Workflow. - `taskrouter_target_taskqueue_sid` string, nullable — The SID of the TaskRouter Target TaskQueue. - `taskrouter_taskqueues` object[], nullable — The list of TaskRouter TaskQueues. - `taskrouter_skills` object[], nullable — The Skill description for TaskRouter workers. - `taskrouter_worker_channels` object, nullable — The TaskRouter default channel capacities and availability for workers. - `taskrouter_worker_attributes` object, nullable — The TaskRouter Worker attributes. - `taskrouter_offline_activity_sid` string, nullable — The TaskRouter SID of the offline activity. - `runtime_domain` string, nullable — The URL where the Flex instance is hosted. - `messaging_service_instance_sid` string, nullable — The SID of the Messaging service instance. - `chat_service_instance_sid` string, nullable — The SID of the chat service this user belongs to. - `flex_service_instance_sid` string, nullable — The SID of the Flex service instance. - `flex_instance_sid` string, nullable — The SID of the Flex instance. - `ui_language` string, nullable — The primary language of the Flex UI. - `ui_attributes` object, nullable — The object that describes Flex UI characteristics and settings. - `ui_dependencies` object, nullable — The object that defines the NPM packages and versions to be used in Hosted Flex. - `ui_version` string, nullable — The Pinned UI version. - `service_version` string, nullable — The Flex Service version. - `call_recording_enabled` boolean, nullable — Whether call recording is enabled. - `call_recording_webhook_url` string, nullable — The call recording webhook URL. - `crm_enabled` boolean, nullable — Whether CRM is present for Flex. - `crm_type` string, nullable — The CRM type. - `crm_callback_url` string, nullable — The CRM Callback URL. - `crm_fallback_url` string, nullable — The CRM Fallback URL. - `crm_attributes` object, nullable — An object that contains the CRM attributes. - `public_attributes` object, nullable — The list of public attributes, which are visible to unauthenticated clients. - `plugin_service_enabled` boolean, nullable — Whether the plugin service enabled. - `plugin_service_attributes` object, nullable — The plugin service attributes. - `integrations` object[], nullable — A list of objects that contain the configurations for the Integrations supported in this configuration. - `outbound_call_flows` object, nullable — The list of outbound call flows. - `serverless_service_sids` string[], nullable — The list of serverless service SIDs. - `queue_stats_configuration` object, nullable — Configurable parameters for Queues Statistics. - `notifications` object, nullable — Configurable parameters for Notifications. - `markdown` object, nullable — Configurable parameters for Markdown. - `url` string, uri, nullable — The absolute URL of the Configuration resource. - `flex_insights_hr` object, nullable — Object with enabled/disabled flag with list of workspaces. - `flex_insights_drilldown` boolean, nullable — Setting this to true will redirect Flex UI to the URL set in flex_url - `flex_url` string, nullable — URL to redirect to in case drilldown is enabled. - `channel_configs` object[], nullable — Settings for different limits for Flex Conversations channels attachments. - `debugger_integration` object, nullable — Configurable parameters for Debugger Integration. - `flex_ui_status_report` object, nullable — Configurable parameters for Flex UI Status report. - `agent_conv_end_methods` object, nullable — Agent conversation end methods. - `citrix_voice_vdi` object, nullable — Citrix voice vdi configuration and settings. - `offline_config` object, nullable — Presence and presence ttl configuration ## Changes - **2025-03-11** (v1) `65f781b3f6b1` — 22 breaking - the `agent_conv_end_methods` response's property type changed from no type to `object` for status `200` - the `attributes` response's property type changed from no type to `object` for status `200` - the `channel_configs/items/` response's property type changed from no type to `object` for status `200` - the `citrix_voice_vdi` response's property type changed from no type to `object` for status `200` - …18 more - **2024-05-24** (v1) `7e7d5d33e582` — 5 breaking - the `call_recording_webhook_url` response's property format changed from `uri` to no format for status `200` - the `crm_callback_url` response's property format changed from `uri` to no format for status `200` - the `crm_fallback_url` response's property format changed from `uri` to no format for status `200` - the `flex_url` response's property format changed from `uri` to no format for status `200` - …1 more - **2024-02-09** (v1) `864463450a76` — 2 info - added the optional property `flex_instance_sid` to the response with the `200` status - added the optional property `offline_config` to the response with the `200` status - **2024-01-25** (v1) `59a5c6c485b1` — 1 warning - removed the optional property `offline_config` from the response with the `200` status - **2023-10-19** (v1) `e1fc1e58b072` — 1 info - added the optional property `offline_config` to the response with the `200` status [Full history](https://skmtc.dev/twilio/apis/twilio-flex/changes/v1/Configuration/get.md) --- [API](https://skmtc.dev/twilio/apis/twilio-flex.md) · [All operations](https://skmtc.dev/twilio/apis/twilio-flex/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/twilio/twilio-flex/revisions/e201160260bf/schema)