---
title: "POST /v2/WebChats"
method: POST
path: "/v2/WebChats"
tags: ["FlexV2WebChannels"]
---

# POST /v2/WebChats

`POST /v2/WebChats`

## Headers

- `Ui-Version` string

## Response `201`

Created

- FlexV2WebChannel
  - `conversation_sid` string, nullable — The unique string representing the [Conversation resource](https://www.twilio.com/docs/conversations/api/conversation-resource) created.
  - `identity` string, nullable — The unique string representing the User created and should be authorized to participate in the Conversation. For more details, see [User Identity & Access Tokens](https://www.twilio.com/docs/conversations/identity).

## Changes

- **2025-08-18** (v2) `a834926d3ffd` — 1 info
  - added the new optional request property `Identity`
- **2024-04-18** (v2) `baa5e75c2752` — 1 info
  - added the new optional `header` request parameter `Ui-Version`
- **2023-08-10** (v2) `02ed28181f25` — 1 info
  - api tag `FlexV2WebChannels` added

[Change history](https://skmtc.dev/twilio/apis/twilio-flex/changes/v2/WebChats/post.md)

---

[API](https://skmtc.dev/twilio/apis/twilio-flex.md) · [All operations](https://skmtc.dev/twilio/apis/twilio-flex/llms.txt) · [OpenAPI document](https://skmtc.dev/twilio/apis/twilio-flex/revisions/252974f66eab?raw)