---
title: "Create a new Interaction."
method: POST
path: "/v1/Interactions"
tags: ["FlexV1Interaction"]
---

# Create a new Interaction.

`POST /v1/Interactions`

Create a new Interaction.

## Response `200`

OK

- FlexV1Interaction
  - `sid` string, nullable — The unique string created by Twilio to identify an Interaction resource, prefixed with KD.
  - `channel` unknown
  - `routing` unknown
  - `url` string, uri, nullable
  - `links` object, nullable
  - `interaction_context_sid` string, nullable
  - `webhook_ttid` string, nullable

## Changes

- **2025-09-04** (v1) `05805a8f9c85` — 1 breaking, 1 info
  - removed the success response with the status `201`
  - added the success response with the status `200`
- **2025-07-03** (v1) `0e4cd336d78a` — 2 breaking, 2 info
  - the `channel` response's property type/format changed from `object`/`` to ``/`` for status `201`
  - the `routing` response's property type/format changed from `object`/`` to ``/`` for status `201`
  - the `Channel` request property type/format was generalized from `object`/`` to ``/``
  - the `Routing` request property type/format was generalized from `object`/`` to ``/``
- **2025-05-05** (v1) `2f0de8ff6125` — 2 info
  - added the new optional request property `WebhookTtid`
  - added the optional property `webhook_ttid` to the response with the `201` status
- **2025-03-11** (v1) `65f781b3f6b1` — 4 breaking
  - the `Channel` request property type/format changed from ``/`` to `object`/``
  - the `Routing` request property type/format changed from ``/`` to `object`/``
  - the `channel` response's property type/format changed from ``/`` to `object`/`` for status `201`
  - the `routing` response's property type/format changed from ``/`` to `object`/`` for status `201`
- **2024-05-24** (v1) `7e7d5d33e582` — 1 info
  - the request property `Routing` became optional

[Full history](https://skmtc.dev/twilio/apis/twilio-flex/changes/v1/Interactions/post.md)

---

[API](https://skmtc.dev/twilio/apis/twilio-flex.md) · [All operations](https://skmtc.dev/twilio/apis/twilio-flex/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/twilio/twilio-flex/revisions/ea1db919b6cc/schema)