---
title: "List all Channels for an Interaction."
method: GET
path: "/v1/Interactions/{InteractionSid}/Channels"
tags: ["FlexV1InteractionChannel"]
---

# List all Channels for an Interaction.

`GET /v1/Interactions/{InteractionSid}/Channels`

List all Channels for an Interaction.

## Path parameters

- `InteractionSid` string, required

## Query parameters

- `PageSize` integer
- `Page` integer
- `PageToken` string

## Response `200`

OK

- object
  - `channels` FlexV1InteractionInteractionChannel[]
    - `sid` string, nullable — The unique string created by Twilio to identify an Interaction Channel resource, prefixed with UO.
    - `interaction_sid` string, nullable — The unique string created by Twilio to identify an Interaction resource, prefixed with KD.
    - `type` 'voice' | 'sms' | 'email' | 'web' | 'whatsapp' | 'chat' | 'messenger' | 'gbm' — The Interaction Channel's type. Can be: `sms`, `email`, `chat`, `whatsapp`, `web`, `messenger`, or `gbm`. **Note:** These can be different from the task channel type specified in the Routing attributes. Task channel type corresponds to channel capacity while this channel type is the actual media type
    - `status` 'setup' | 'active' | 'failed' | 'closed' | 'inactive' | 'pause' | 'transfer' — The status of this channel.
    - `error_code` integer, nullable — The Twilio error code for a failed channel.
    - `error_message` string, nullable — The error message for a failed channel.
    - `url` string, uri, nullable
    - `links` object, nullable
  - `meta` object
    - `first_page_url` string, uri
    - `key` string
    - `next_page_url` string, uri, nullable
    - `page` integer
    - `page_size` integer
    - `previous_page_url` string, uri, nullable
    - `url` string, uri

## Changes

- **2025-10-28** (v1) `d40b4b62ccca` — 1 warning
  - added the new `transfer` enum value to the `channels/items/status` response property for the response status `200`
- **2025-09-18** (v1) `5e836d70ffe8` — 1 warning
  - added the new `pause` enum value to the `channels/items/status` response property for the response status `200`
- **2025-02-20** (v1) `4f95f0ad0bf6` — 1 breaking
  - for the `query` request parameter `PageSize`, the type/format was changed from `integer`/`` to `integer`/`int64`
- **2023-09-21** (v1) `72a2711458e1` — 1 warning
  - added the new `inactive` enum value to the `channels/items/status` response property for the response status `200`
- **2023-08-10** (v1) `c37c20a0a1cb` — 1 info
  - api tag `FlexV1InteractionChannel` added

[Change history](https://skmtc.dev/twilio/apis/twilio-flex/changes/v1/Interactions/:InteractionSid/Channels/get.md)

---

[API](https://skmtc.dev/twilio/apis/twilio-flex.md) · [All operations](https://skmtc.dev/twilio/apis/twilio-flex/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/twilio/twilio-flex/revisions/ea1db919b6cc/schema)