---
title: "Update an existing Interaction Channel."
method: POST
path: "/v1/Interactions/{InteractionSid}/Channels/{Sid}"
tags: ["FlexV1InteractionChannel"]
---

# Update an existing Interaction Channel.

`POST /v1/Interactions/{InteractionSid}/Channels/{Sid}`

Update an existing Interaction Channel.

## Path parameters

- `InteractionSid` string, required
- `Sid` string, required

## Response `200`

OK

- FlexV1InteractionInteractionChannel
  - `sid` string, nullable — The unique string created by Twilio to identify an Interaction Channel resource, prefixed with UO.
  - `interaction_sid` string, nullable — The unique string created by Twilio to identify an Interaction resource, prefixed with KD.
  - `type` 'voice' | 'sms' | 'email' | 'web' | 'whatsapp' | 'chat' | 'messenger' | 'gbm' — The Interaction Channel's type. Can be: `sms`, `email`, `chat`, `whatsapp`, `web`, `messenger`, or `gbm`. **Note:** These can be different from the task channel type specified in the Routing attributes. Task channel type corresponds to channel capacity while this channel type is the actual media type
  - `status` 'setup' | 'active' | 'failed' | 'closed' | 'inactive' | 'pause' | 'transfer' — The status of this channel.
  - `error_code` integer, nullable — The Twilio error code for a failed channel.
  - `error_message` string, nullable — The error message for a failed channel.
  - `url` string, uri, nullable
  - `links` object, nullable

## Changes

- **2025-10-28** (v1) `d40b4b62ccca` — 1 warning
  - added the new `transfer` enum value to the `status` response property for the response status `200`
- **2025-09-18** (v1) `5e836d70ffe8` — 1 warning
  - added the new `pause` enum value to the `status` response property for the response status `200`
- **2025-07-03** (v1) `0e4cd336d78a` — 1 info
  - the `Routing` request property type was generalized from `object` to no type
- **2025-03-11** (v1) `65f781b3f6b1` — 1 breaking
  - the `Routing` request property type changed from no type to `object`
- **2023-09-21** (v1) `72a2711458e1` — 1 breaking, 1 warning, 1 info
  - removed the enum value `wrapup` of the request property `Status`
  - added the new `inactive` enum value to the `status` response property for the response status `200`
  - added the new `inactive` enum value to the request property `Status`

[Full history](https://skmtc.dev/twilio/apis/twilio-flex/changes/v1/Interactions/:InteractionSid/Channels/:Sid/post.md)

---

[API](https://skmtc.dev/twilio/apis/twilio-flex.md) · [All operations](https://skmtc.dev/twilio/apis/twilio-flex/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/twilio/twilio-flex/revisions/ea1db919b6cc/schema)