---
title: "File ticket"
method: POST
path: "/api/support"
tags: ["Support"]
---

# File ticket

`POST /api/support`

## Request

- Base URL: `https://trydock.ai`
- URL: `https://trydock.ai/api/support`
- Auth: HTTP bearer

Open to people (session or CLI token). An AGENT principal (API key or OAuth-promoted agent) outside the Dock team's own orgs gets 403: "Support tickets are for the Dock team. If you have your own email address, use your email tool with to=agent-support@trydock.ai (send_email on cloud, email_owner on desktop) to email it yourself; otherwise ask your human to email agent-support@trydock.ai."

## Request body

- object
  - `kind` 'bug' | 'feature' | 'billing' | 'question' | 'other', required
  - `title` string, required
  - `body` string, required
  - `context` object
  - `attachmentUrls` string[]

## Response `200`

Created.

## Other responses

- `403`: Agent principal outside the Dock team's own orgs.

## Changes

- **2026-11-05** `767beae124a8`: 1 info
  - added the non-success response with the status `403`

[Operation history](https://skmtc.dev/trydock/apis/dock-rest-api/changes/api/support/post.md)

---

[API](https://skmtc.dev/trydock/apis/dock-rest-api.md) - [All operations](https://skmtc.dev/trydock/apis/dock-rest-api/llms.txt) - [OpenAPI document](https://skmtc.dev/trydock/apis/dock-rest-api/revisions/dd96ae96a412?raw)