---
title: "Get account users"
method: GET
path: "/transactions/{transactionId}/payment/paymentProvider/user"
tags: ["accountData"]
---

# Get account users

`GET /transactions/{transactionId}/payment/paymentProvider/user`

## Request

- Base URL: `https://sandbox.trustly.one/api/v1`
- URL: `https://sandbox.trustly.one/api/v1/transactions/{transactionId}/payment/paymentProvider/user`
- Auth: HTTP basic

This endpoint retrieves users' information from an Authorized Bank transaction.

**Warning**<br />Please wait to receive the [DataReady](/api-reference/api/event-notifications/data-ready) event before calling this endpoint. Requests to this endpoint made prior to receiving the DataReady event can result in partial data being returned.

## Path parameters

- `transactionId` string, required

## Query parameters

- `expand` TransactionsTransactionIdPaymentPaymentProviderUserGetParametersExpandSchemaItems[]

## Response `200`

OK

- FIUser: Financial Institution User
  - `fingerprint` string: Internal use only.
  - `paymentProvider` PaymentProvider2
    - `paymentProviderId` string, required: A unique identifier for the Payment Provider.
    - `type` number, double, required
    - `name` string, required: Payment Provider name.
    - `instantPayoutAvailable` boolean, required: Whether payment provider supports instant payout.
    - `subType` '1000' | '2000' | '2001': Financial Institution Account Type: * `1000`: Online Banking * `2000`: Manual Entry * `2001`: Manual Entry with Challenge Deposit
    - `swift` string
    - `address` Address3
      - `address1` string: Address Line 1.
      - `city` string: Address City.
      - `state` string: 2 character ISO State code.
      - `zip` string: 5 character US Zip Code.
      - `country` 'US', required: 2 character ISO Country code. Currently only the US is supported.
      - `address2` string: Address Line 2.
    - `country` 'US' | 'CA' | 'UK' | 'DE' | 'AU': 2-character ISO code of the country for the bank account that was selected. Currently only the US, CA, UK, DE, and AU are supported.
    - `instantPayment` boolean
  - `name` unknown[]: Array of User Name's associated with the Bank Account.
    - unknown
  - `address` Address3[]: Array of Addresses associated with the Bank Account. See Address Object.
    - `address1` string: Address Line 1.
    - `city` string: Address City.
    - `state` string: 2 character ISO State code.
    - `zip` string: 5 character US Zip Code.
    - `country` 'US', required: 2 character ISO Country code. Currently only the US is supported.
    - `address2` string: Address Line 2.
  - `phone` unknown[]: Array of Phone Numbers associated with the Bank Account.
    - unknown
  - `email` unknown[]: Array of Email Addresses associated with the Bank Account.
    - unknown
  - `createdAt` integer: Timestamp representing the time the User Object was created.
  - `updatedAt` integer: Timestamp representing the time the User Object was last updated.
  - `segmentedName` SegmentedName: The segmented version of a given name.
    - `title` string: The title of a given full name.
    - `firstName` string: The first name of a given full name.
    - `middleName` string[]: The list of middle names of a given full name.
    - `lastName` string: The last name of a given full name.
    - `suffix` string: The suffix of a given full name.

## Other responses

- `400`: Bad Request

## Changes

- **2026-09-17** `dd0a38d95088`: 1 warning, 1 info
  - deleted the `header` request parameter `Authorization`
  - the endpoint scheme security `HTTPBasic` was added to the API
- **2026-09-12** `1d5aabcc1d16`: 1 info
  - api operation id `get-user` removed and replaced with `accountData_get-user`

[Operation history](https://skmtc.dev/trustly/apis/trustly-scalar-api/changes/transactions/:transactionId/payment/paymentProvider/user/get.md)

---

[API](https://skmtc.dev/trustly/apis/trustly-scalar-api.md) - [All operations](https://skmtc.dev/trustly/apis/trustly-scalar-api/llms.txt) - [OpenAPI document](https://skmtc.dev/trustly/apis/trustly-scalar-api/revisions/5c376a06c899?raw)