---
title: "Failed"
method: POST
path: "subpackage_eventNotifications.Failed"
---

# Failed

`POST subpackage_eventNotifications.Failed` (webhook)

The `Failed` event indicates that the transaction could not be completed because of an error, decline, or cancellation.

## Payload

- EventFailed — A transaction has failed.
  - `createdAt` string, int64 — The timestamp when the event was created, represented as a Unix timestamp in milliseconds.
  - `eventId` string — Unique identifier for the event.
  - `eventType` string — The type of event that triggered the webhook.
  - `merchantId` string — The unique identifier of the merchant.
  - `message` string — A message describing the event.
  - `objectId` string — Unique identifier for the object associated with the event, such as a transaction.
  - `objectType` string — The type of object associated with the event (e.g., Transaction).
  - `paymentType` string — Type of payment, denoted by a numeric code.
  - `status` string — Status code representing the current state of the transaction.
  - `statusMessage` string — A message describing the current status of the transaction.
  - `timeZone` string — The timezone of the event, formatted in IANA timezone database format.
  - `transactionType` string — Type of transaction, denoted by a numeric code.
  - `paymentProviderTransaction` EventFailedPaymentProviderTransaction
    - `status` string
    - `statusMessage` string

## Acknowledgement `200`

Webhook received successfully

---

[API](https://skmtc.dev/trustly/apis/api.md) · [All operations](https://skmtc.dev/trustly/apis/api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/trustly/api/revisions/2dad675032f1/schema)