---
title: "Changes to List support tickets"
method: GET
path: "/v1/support/tickets"
---

# Changes to List support tickets

`GET /v1/support/tickets`

> Every recorded change to this endpoint, newest first.

## Timeline

Changed in 6 of 50 revisions.

- **2026-06-25** `59ecc410cd88` — 1 info
- **2026-06-25** `369fdc4d9aee` — 2 breaking
- **2026-06-25** `4ec70e480044` — 3 breaking, 1 warning, 10 info
- **2026-06-25** `2ac9065749ac` — 1 info
- **2026-06-25** `b99327dee320` — 1 breaking
- **2026-06-05** `3985c6090c91` — 29 breaking, 4 warning, 80 info

## Changes

- **2026-06-25** `59ecc410cd88` — 1 info
  - added the required property `tickets/items/created_by` to the response with the `200` status
- **2026-06-25** `369fdc4d9aee` — 2 breaking
  - for the `query` request parameter `limit`, default value was changed from `100` to `25`
  - for the `query` request parameter `limit`, the max was decreased from `1000.00` to `100.00`
- **2026-06-25** `4ec70e480044` — 3 breaking, 1 warning, 10 info
  - removed the required property `nextCursor` from the response with the `200` status
  - removed the required property `ok` from the response with the `200` status
  - removed the required property `tickets/items/createdAt` from the response with the `200` status
  - added the new `in_progress` enum value to the `tickets/items/status` response property for the response status `200`
  - added the optional property `tickets/items/failing_command` to the response with the `200` status
  - added the optional property `tickets/items/first_log_line` to the response with the `200` status
  - added the optional property `tickets/items/request_id` to the response with the `200` status
  - added the optional property `tickets/items/scraper_id` to the response with the `200` status
  - the `tickets/items/id` response's property pattern was changed from `^[\s\S]{0,8192}$` to `^ticket_[a-f0-9]{20}$` for the status `200`
  - added the required property `rate_limit` to the response with the `200` status
  - added the required property `tickets/items/agent_instruction` to the response with the `200` status
  - added the required property `tickets/items/created_at` to the response with the `200` status
  - added the required property `tickets/items/details` to the response with the `200` status
  - added the required property `tickets/items/updated_at` to the response with the `200` status
- **2026-06-25** `2ac9065749ac` — 1 info
  - endpoint added
- **2026-06-25** `b99327dee320` — 1 breaking
  - api path removed without deprecation
- **2026-06-05** `3985c6090c91` — 29 breaking, 4 warning, 80 info
  - for the `query` request parameter `limit`, default value `100` was added
  - the response property `checkout_url` became nullable for the status `400`
  - the response property `checkout_url` became nullable for the status `401`
  - the response property `checkout_url` became nullable for the status `429`
  - the response property `checkout_url` became nullable for the status `500`
  - the response property `checkout_url` became optional for the status `400`
  - the response property `checkout_url` became optional for the status `401`
  - the response property `checkout_url` became optional for the status `429`
  - the response property `checkout_url` became optional for the status `500`
  - the `agent_instruction` response property's maxLength was unset from `1000` for the response status `400`
  - the `agent_instruction` response property's maxLength was unset from `1000` for the response status `401`
  - the `agent_instruction` response property's maxLength was unset from `1000` for the response status `429`
  - the `agent_instruction` response property's maxLength was unset from `1000` for the response status `500`
  - the `message` response property's maxLength was unset from `240` for the response status `400`
  - the `message` response property's maxLength was unset from `240` for the response status `401`
  - the `message` response property's maxLength was unset from `240` for the response status `429`
  - the `message` response property's maxLength was unset from `240` for the response status `500`
  - the `tickets/items/id` response property's maxLength was unset from `27` for the response status `200`
  - the `tickets/items/subject` response property's maxLength was unset from `160` for the response status `200`
  - removed the required property `rate_limit` from the response with the `200` status
  - removed the required property `tickets/items/agent_instruction` from the response with the `200` status
  - removed the required property `tickets/items/build_id` from the response with the `200` status
  - removed the required property `tickets/items/created_at` from the response with the `200` status
  - removed the required property `tickets/items/deploy_id` from the response with the `200` status
  - removed the required property `tickets/items/details` from the response with the `200` status
  - removed the required property `tickets/items/failing_command` from the response with the `200` status
  - removed the required property `tickets/items/first_log_line` from the response with the `200` status
  - removed the required property `tickets/items/service_id` from the response with the `200` status
  - removed the required property `tickets/items/updated_at` from the response with the `200` status
  - the optional response header `Retry-After` removed for the status `200`
  - the optional response header `Retry-After` removed for the status `400`
  - the optional response header `Retry-After` removed for the status `401`
  - the optional response header `Retry-After` removed for the status `500`
  - for the `query` request parameter `limit`, the max was increased from `100.00` to `1000.00`
  - for the `query` request parameter `limit`, the format was generalized from `int32` to `int64`
  - removed the `database_unavailable` enum value from the `code` response property for the response status `400`
  - removed the `database_unavailable` enum value from the `code` response property for the response status `401`
  - removed the `database_unavailable` enum value from the `code` response property for the response status `429`
  - removed the `database_unavailable` enum value from the `code` response property for the response status `500`
  - removed the `in_progress` enum value from the `tickets/items/status` response property for the response status `200`
  - …73 more

---

[Operation](https://skmtc.dev/tovuk/apis/tovuk-api/docs/v1/support/tickets/get.md) · [API](https://skmtc.dev/tovuk/apis/tovuk-api.md) · [Page](https://skmtc.dev/tovuk/apis/tovuk-api/changes/v1/support/tickets/get)
