--- title: "Changes to Resolve support ticket" method: POST path: "/v1/support/tickets/{ticket_id}/resolve" --- # Changes to Resolve support ticket `POST /v1/support/tickets/{ticket_id}/resolve` > Every recorded change to this operation, newest first. ## Timeline Changed in 6 of 68 revisions. - **2026-06-25** `59ecc410cd88`: 1 info - **2026-06-25** `369fdc4d9aee`: 2 breaking, 1 warning - **2026-06-25** `4ec70e480044`: 2 breaking, 11 info - **2026-06-25** `2ac9065749ac`: 1 info - **2026-06-25** `b99327dee320`: 1 breaking - **2026-06-05** `3985c6090c91`: 30 breaking, 5 warning, 77 info ## Changes - **2026-06-25** `59ecc410cd88`: 1 info - added the required property `created_by` to the response with the `200` status - **2026-06-25** `369fdc4d9aee`: 2 breaking, 1 warning - for the `path` request parameter `ticket_id`, the maxLength was decreased from `128` to `27` - for the `path` request parameter `ticket_id`, the minLength was increased from `1` to `27` - changed the pattern of the `path` request parameter `ticket_id` from `^ticket_[A-Za-z0-9_:-]{1,80}$` to `^ticket_[a-f0-9]{20}$` - **2026-06-25** `4ec70e480044`: 2 breaking, 11 info - removed the required property `ok` from the response with the `200` status - removed the required property `ticket` from the response with the `200` status - added the optional property `failing_command` to the response with the `200` status - added the optional property `first_log_line` to the response with the `200` status - added the optional property `request_id` to the response with the `200` status - added the optional property `scraper_id` to the response with the `200` status - added the required property `created_at` to the response with the `200` status - added the required property `details` to the response with the `200` status - added the required property `id` to the response with the `200` status - added the required property `severity` to the response with the `200` status - added the required property `status` to the response with the `200` status - added the required property `subject` to the response with the `200` status - added the required property `updated_at` to the response with the `200` status - **2026-06-25** `2ac9065749ac`: 1 info - endpoint added - **2026-06-25** `b99327dee320`: 1 breaking - api path removed without deprecation - **2026-06-05** `3985c6090c91`: 30 breaking, 5 warning, 77 info - for the `path` request parameter `ticket_id`, the minLength was increased from `0` to `1` - the response property `checkout_url` became nullable for the status `400` - the response property `checkout_url` became nullable for the status `401` - the response property `checkout_url` became nullable for the status `429` - the response property `checkout_url` became nullable for the status `500` - the response property `checkout_url` became optional for the status `400` - the response property `checkout_url` became optional for the status `401` - the response property `checkout_url` became optional for the status `429` - the response property `checkout_url` became optional for the status `500` - the `agent_instruction` response property's maxLength was unset from `1000` for the response status `400` - the `agent_instruction` response property's maxLength was unset from `1000` for the response status `401` - the `agent_instruction` response property's maxLength was unset from `1000` for the response status `429` - the `agent_instruction` response property's maxLength was unset from `1000` for the response status `500` - the `agent_instruction` response property's maxLength was unset from `500` for the response status `200` - the `message` response property's maxLength was unset from `240` for the response status `400` - the `message` response property's maxLength was unset from `240` for the response status `401` - the `message` response property's maxLength was unset from `240` for the response status `429` - the `message` response property's maxLength was unset from `240` for the response status `500` - removed the required property `build_id` from the response with the `200` status - removed the required property `created_at` from the response with the `200` status - removed the required property `deploy_id` from the response with the `200` status - removed the required property `details` from the response with the `200` status - removed the required property `failing_command` from the response with the `200` status - removed the required property `first_log_line` from the response with the `200` status - removed the required property `id` from the response with the `200` status - removed the required property `service_id` from the response with the `200` status - removed the required property `severity` from the response with the `200` status - removed the required property `status` from the response with the `200` status - removed the required property `subject` from the response with the `200` status - removed the required property `updated_at` from the response with the `200` status - the optional response header `Retry-After` removed for the status `200` - the optional response header `Retry-After` removed for the status `400` - the optional response header `Retry-After` removed for the status `401` - the optional response header `Retry-After` removed for the status `500` - changed the pattern of the `path` request parameter `ticket_id` from `^ticket_[a-f0-9]{20}$` to `^ticket_[A-Za-z0-9_:-]{1,80}$` - for the `path` request parameter `ticket_id`, the maxLength was increased from `27` to `128` - removed the non-success response with the status `404` - removed the `database_unavailable` enum value from the `code` response property for the response status `400` - removed the `database_unavailable` enum value from the `code` response property for the response status `401` - removed the `database_unavailable` enum value from the `code` response property for the response status `429` - …72 more --- [Operation](https://skmtc.dev/tovuk/apis/tovuk-api/docs/v1/support/tickets/:ticket_id/resolve/post.md) - [API](https://skmtc.dev/tovuk/apis/tovuk-api.md) - [Page](https://skmtc.dev/tovuk/apis/tovuk-api/changes/v1/support/tickets/:ticket_id/resolve/post)