---
title: "GET /StaffLifecycle/Freshservice/TicketCategories"
method: GET
path: "/StaffLifecycle/Freshservice/TicketCategories"
tags: ["Stafflifecycle"]
---

# GET /StaffLifecycle/Freshservice/TicketCategories

`GET /StaffLifecycle/Freshservice/TicketCategories`

**Requires permissions:** *Admin* or *IT*

## Response `200`

Success

- TicketCategoriesResponse
  - `categories` TicketCategoryDto[]
    - `category` string
    - `subCategories` string[]

## Other responses

- `401` — Unauthorized
- `403` — Forbidden

## Changes

- **2026-08-04** `28344aa564b4` — 1 info
  - endpoint added

[Change history](https://skmtc.dev/tonbridge/apis/tonbridge-app-api/changes/StaffLifecycle/Freshservice/TicketCategories/get.md)

---

[API](https://skmtc.dev/tonbridge/apis/tonbridge-app-api.md) · [All operations](https://skmtc.dev/tonbridge/apis/tonbridge-app-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/tonbridge/tonbridge-app-api/revisions/89a9286c7186/schema)