---
title: "Changes to Service Desk - change a ticket's state"
method: PATCH
path: "/ServiceDesk/Tickets"
---

# Changes to Service Desk - change a ticket's state

`PATCH /ServiceDesk/Tickets`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 3 of 45 revisions.

- **2026-08-23** `05c7190a0463`: 1 info
- **2026-08-20** `4263dd755e48`: 1 info
- **2026-08-18** `4d9bcf62aa69`: 1 info

## Changes

- **2026-08-23** `05c7190a0463`: 1 info
  - added the optional property `ticket/oneOf[#/components/schemas/ServiceDeskTicket]/startMissed` to the response with the `200` status
- **2026-08-20** `4263dd755e48`: 1 info
  - added the optional property `ticket/oneOf[#/components/schemas/ServiceDeskTicket]/workspaceName` to the response with the `200` status
- **2026-08-18** `4d9bcf62aa69`: 1 info
  - endpoint added

---

[Operation](https://skmtc.dev/tonbridge/apis/tonbridge-app-api/docs/ServiceDesk/Tickets/patch.md) · [API](https://skmtc.dev/tonbridge/apis/tonbridge-app-api.md) · [Page](https://skmtc.dev/tonbridge/apis/tonbridge-app-api/changes/ServiceDesk/Tickets/patch)