---
title: "Get ticket details"
method: GET
path: "/tickets/{ticketId}"
tags: ["Tickets"]
---

# Get ticket details

`GET /tickets/{ticketId}`

Ticket is a record of more complex conversations between operators and customers, which often require additional interactions or cannot be closed in a single chat conversation. It usually also consists of emails and internal messages. This endpoint allows you to retrieve all details of a single ticket with messages.

## Path parameters

- `ticketId` integer, required — Ticket ID

## Response `200`

Returns ticket object on success

## Other responses

- `400` — Bad Request
- `404` — Not Found

---

[API](https://skmtc.dev/tidio/apis/tidio-openapi.md) · [All operations](https://skmtc.dev/tidio/apis/tidio-openapi/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/tidio/tidio-openapi/revisions/60b2d5edc91f/schema)