---
title: "Ask Lyro to answer ticket"
method: POST
path: "/lyro/tickets"
tags: ["Lyro"]
---

# Ask Lyro to answer ticket

`POST /lyro/tickets`

This API endpoint asks Lyro to answer a ticket based on the data provided. Responding can take up to 40 seconds.
Currently, it only works for the first message in the ticket, which is why the request is limited to a single message.

## Response `200`

An answer to the ticket generated by Lyro or null if Lyro is not able to generate an answer.

## Other responses

- `409` — No available quota or Lyro is disabled.
- `422` — Unprocessable Entity

---

[API](https://skmtc.dev/tidio/apis/tidio-openapi.md) · [All operations](https://skmtc.dev/tidio/apis/tidio-openapi/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/tidio/tidio-openapi/revisions/60b2d5edc91f/schema)