---
title: "Get agent_details"
method: GET
path: "/agent_details"
tags: ["Agent details"]
---

# Get agent_details

`GET /agent_details`

## Request

- Base URL: `https://taa.data.tidio.com`
- URL: `https://taa.data.tidio.com/agent_details`
- Auth: API key in header `X-Tidio-Openapi-Client-Id` and API key in header `X-Tidio-Openapi-Client-Secret`

Raw data for human agents.

## Query parameters

- `_unique_id` string
- `agent_id` string
- `agent_name` string
- `agent_email` string
- `ind_agent_activated` string
- `agent_role` string
- `agent_deleted_at` string
- `_updated_at` string
- `select` string
- `order` string
- `offset` string
- `limit` string, required

## Headers

- `Range` string
- `Range-Unit` string
- `Prefer` 'count=none'

## Response `200`

OK

- object[]
  - `_unique_id` number: Technical field used as primary key of the model.
  - `project_id` number: Unique identifier for the project.
  - `agent_id` number: Unique identifier for the agent.
  - `agent_name` string: Agent name displayed in the Tidio panel.
  - `agent_email` string: Email address of the agent.
  - `ind_agent_activated` number: Indicator if the agent is activated.
  - `agent_role` string: Role of the agent.
  - `agent_deleted_at` string, date-time: Datetime of agent deletion.
  - `_updated_at` string, date-time: Technical timestamp (UTC, NTZ)

## Other responses

- `206`: Partial Content
- `408`: Request Timeout. The query took longer than the database's 25s statement limit -- almost always an unbounded read of a large table. Add a `limit`, narrow the date filter, or page with `Range`/keyset instead of scanning the whole table. `Prefer: count=exact` also forces a full scan; use `count=planned` on the large tables.

---

[API](https://skmtc.dev/tidio/apis/tidio-analytics-api.md) - [All operations](https://skmtc.dev/tidio/apis/tidio-analytics-api/llms.txt) - [OpenAPI document](https://skmtc.dev/tidio/apis/tidio-analytics-api/revisions/960021ed741c?raw)