---
title: "Tidio (@tidio)"
description: "Customer service software for chat and AI support agents."
account: "tidio"
---

# Tidio

Customer service software for chat and AI support agents.

## APIs

2 public APIs with a stored document.
Each links to its markdown overview; the same address with
`/llms.txt` in place of `.md` lists its operations.
Changes across these APIs: https://skmtc.dev/tidio/feed.md

- [TIDIO Analytics API](https://skmtc.dev/tidio/apis/tidio-analytics-api.md): Chat analytics: query agent, Lyro AI, ticket, visitor and flow statistics and details
- [Tidio - Openapi](https://skmtc.dev/tidio/apis/tidio-openapi.md): Live chat: manage contacts, tickets, operators, departments and Lyro AI data sources