---
title: "Agent leaderboard"
method: GET
path: "/reports/{inbox_id}/agents"
tags: ["Reports"]
---

# Agent leaderboard

`GET /reports/{inbox_id}/agents`

## Request

- Base URL: `https://api.thrivedesk.com/v1`
- URL: `https://api.thrivedesk.com/v1/reports/{inbox_id}/agents`
- Auth: HTTP bearer

Agent leaderboard.

## Path parameters

- `inbox_id` string, required

## Query parameters

- `start_date` string, date, required
- `end_date` string, date, required

## Response `200`

Success.

- ReportsAgents
  - `agents` ReportAgent[]
    - `id` string
    - `first_name` string, nullable
    - `last_name` string, nullable
    - `name` string
    - `conversation_count` integer
    - `resolution_count` integer
    - `pivot` object: Inbox-accessor pivot metadata (free-form).

## Other responses

- `401`: Missing or invalid bearer token.
- `403`: Token is valid but does not include a required scope, or the user does not have access to the resource.
- `404`: Resource not found.
- `422`: Request body failed validation.
- `429`: Rate limit exceeded. The `Retry-After` header indicates how long to wait before retrying. See [Pagination and rate limits](/get-started/pagination) for the full rate-limit policy.
- `500`: Unexpected server error.

---

[API](https://skmtc.dev/thrivedesk/apis/thrivedesk-public-api.md) - [All operations](https://skmtc.dev/thrivedesk/apis/thrivedesk-public-api/llms.txt) - [OpenAPI document](https://skmtc.dev/thrivedesk/apis/thrivedesk-public-api/revisions/dce9c632a018?raw)