---
title: "Review response"
method: POST
path: "/v1/review-reply"
tags: ["Review response"]
---

# Review response

`POST /v1/review-reply`

## Request

- Base URL: `https://api.thecompound.tech`
- URL: `https://api.thecompound.tech/v1/review-reply`
- Auth: HTTP bearer

ParseRail evaluates a customer review and returns a brand-safe public response, the issues to log, and whether human escalation is needed.

Cost: 3 credits ($0.03) — charged only on success.

## Headers

- `ParseRail-Dry-Run` '1' | 'true'
- `Idempotency-Key` string

## Request body

- object
  - `review` string, required: The customer review text.
  - `rating` number: Star rating if known.
  - `business` object
    - `name` string
    - `voice` string: Brand voice notes.
  - `resolution` string: State what you can offer, e.g. "replacement or refund".

## Response `200`

The call succeeded. The response contains result fields and a usage envelope. With `ParseRail-Dry-Run: 1` the body is a DryRun object instead.

- union
  - object
    - `reply` string, required: Public response, brand-safe.
    - `sentiment` string, required
    - `issues` string[], required: Product/ops issues worth logging.
    - `escalate` boolean, required: Set this to True when a human should take over.
    - `usage` Usage, required
      - `credits` integer, required: Credits burned by this call.
      - `balanceRemaining` integer, required: Wallet balance after the charge.
  - DryRun: A dry run: auth, the per-key throttle, body validation and the balance precheck ran. No model ran and nothing was charged.
    - `dryRun` true, required
    - `valid` true, required: The body passed validation. An invalid body returns 400 instead.
    - `endpoint` string, required
    - `wouldCharge` integer, required: Credits a successful live call would charge.
    - `balance` integer, required: Your wallet balance now.
    - `liveStatus` 200 | 202 | 402, required: The status a live call with this body would get: 402 when the balance or the key's monthly cap cannot cover it, 202 for `async: true`, else 200.
    - `keyCapRemaining` integer: Present when the key carries a monthly cap: credits left under it this month.
    - `usage` Usage, required
      - `credits` integer, required: Credits burned by this call.
      - `balanceRemaining` integer, required: Wallet balance after the charge.
    - `requestId` string, required

## Other responses

- `400`: Invalid request body.
- `401`: Missing or invalid API key.
- `402`: `insufficient_credits`: the balance cannot cover the call. `spend_cap_reached`: the key has reached its monthly cap. Nothing is charged.
- `429`: Rate limit exceeded.

---

[API](https://skmtc.dev/thecompound/apis/parserail.md) · [All operations](https://skmtc.dev/thecompound/apis/parserail/llms.txt) · [OpenAPI document](https://skmtc.dev/thecompound/apis/parserail/revisions/7895a3b7812b?raw)