---
title: "Accept claim and issue a refund"
method: POST
path: "/external/merchants/orders/disputes/{dispute_id}"
tags: ["Dispute Management"]
---

# Accept claim and issue a refund

`POST /external/merchants/orders/disputes/{dispute_id}`

## Request

- Base URL: `https://api-sandbox.tamara.co`
- URL: `https://api-sandbox.tamara.co/external/merchants/orders/disputes/{dispute_id}`
- Auth: HTTP bearer

This API allows you to update an existing dispute with a new comment. NOTE: This API does not allow you to change the state of the dispute, only add a new comment

## Request body `multipart/form-data`

- object
  - `comment` string, required: Enter your dispute comment to be updated on the dispute activity log
  - `attachment` unknown
  - `delivery_provider` string: Enter the name of the delivery provider/shipping company that was used in delivering your product
  - `order_delivery_tracking_id` string: Enter the tracking ID, Airway Bill (AWB) or identifier of the shipment that relates to this disputed order

## Response `200`

Dispute updated successfully

## Other responses

- `400`: Invalid dispute ID

---

[API](https://skmtc.dev/tamara/apis/claim-management-apis.md) - [All operations](https://skmtc.dev/tamara/apis/claim-management-apis/llms.txt) - [OpenAPI document](https://skmtc.dev/tamara/apis/claim-management-apis/revisions/1a7681bc5c4b?raw)