---
title: "Get Claim details"
method: GET
path: "/claim-management/partner/v1/claims/{claim_id}"
tags: ["Dispute Management"]
---

# Get Claim details

`GET /claim-management/partner/v1/claims/{claim_id}`

## Request

- Base URL: `https://api-sandbox.tamara.co`
- URL: `https://api-sandbox.tamara.co/claim-management/partner/v1/claims/{claim_id}`
- Auth: HTTP bearer

This API lets you get the details of a particular claim on your account.

## Path parameters

- `claim_id` integer, required

## Response `200`

- object
  - `data` object
    - `claim_updated_at` string, date-time: Last update timestamp
    - `order_country` 'SA' | 'AE': Order country code
    - `last_updated_by` object: { actor_type, name } or null when no visible history exists; actor type is merchant, tamara, customer, or system
      - `actor_type` 'merchant' | 'tamara' | 'customer' | 'system'
      - `name` string
    - `claim_history` object[]: Timeline, newest first; merchant-visible events only
      - `claim_id` string: Claim ID
      - `order_id` string: Tamara order_id
      - `status` string: open under_review closed cancelled
      - `comment` string
      - `created_at` string, date-time
      - `created_by` string
      - `metadata` object
        - `is_refund` boolean
        - `refunded_amount` object
          - `amount` number
          - `currency` 'SAR' | 'AED'
        - `attachments` string[]
    - `winner` string: CLIENT, MERCHANT, or "" when not applicable
    - `refund_reason` string: Closed claims only, when recorded

## Other responses

- `404`: Not Found

---

[API](https://skmtc.dev/tamara/apis/claim-management-apis.md) - [All operations](https://skmtc.dev/tamara/apis/claim-management-apis/llms.txt) - [OpenAPI document](https://skmtc.dev/tamara/apis/claim-management-apis/revisions/1a7681bc5c4b?raw)