---
title: "Public API"
account: talkdesk
slug: talkdesk
---

# Public API

Contact centre platform: manage contacts, calls, recordings, queues, users and healthcare or banking workflows

- Operations: 586
- Versions: 2 (latest `f69c52fd7456`)
- Homepage: https://talkdesk.com
- Docs: [External Documentation](https://api-docs.talkdeskapp.com/external_docs)
- OpenAPI document: https://skmtc.dev/talkdesk/apis/talkdesk/revisions/f69c52fd7456?raw

## Operations

586 in total, by tag:

- Accounts API (1)
- Usage-Manager API (3)
- Apps API (13)
- Attachments (6)
- Attributes API (12)
- Bulk Import API (6)
- Recordings API (4)
- Callback API (1)
- Contacts API (6)
- Omnichannel API (4)
- Data Search API (3)
- Campaign Management API (28)
- Events API (1)
- External Credentials (2)
- Fallback Experience (4)
- Flows API (1)
- Flows Platform (2)
- Guardian API (9)
- Identity API (11)
- MCP OpenAPI Server (1)
- Messages (1)
- Numbers (2)
- Authentication (1)
- Record Lists API (17)
- Explore API (12)
- Live API (5)
- Users API (7)
- Presence (4)
- SCIM API (13)
- Data Tables API (17)
- FSI Integrations API (27)
- Automated Notifications (25)
- Financial Services Experience Cloud for Banking (1)
- HLS Providers (56)
- Industries External Entity Mapper (7)
- Appointment scheduling service (2)
- WFM (4)
- Scheduled Time Off API (4)
- Schedule Event Import API (2)
- WFM Request Management API (2)
- Industries Activity API (3)
- Industries Settings (3)
- Industries Contexts (5)
- Functions (2)
- Phone Labels (2)
- Case API (9)
- Digital Connect API (3)
- Phone Details (3)
- Financial Services Experience Cloud for Insurance (18)
- Feedback API (1)
- Schedule Callbacks (5)
- Studio Callback (1)
- HLS Payers (8)
- HLS Sycurio Integration (1)
- Proactive Outbound Client Custom Automations (3)
- Webhook Trigger API (2)
- Billing Insights API (5)
- EXPRESS API (5)
- Simulated Email API (1)
- Prompts API (12)
- Retail Experience Cloud Integrations (12)
- Retail Experience Cloud Bridge (47)
- User Status API (2)
- Queues API (5)
- Locations Directory (49)
- INDUSTRIES SCHEDULER API (6)
- Industries Messaging Service (2)
- industries-workflows (9)
- Reporting Custom Fields API (1)
- Knowledge Management (8)
- DCE Tracking (3)
- Outbound Notifications API (2)
- Campaign Messages (2)
- Dialer Integrations (1)
- Licenses Manager (1)
- Seat Manager (8)
- Billing (3)
- Voicemails (4)
- AI Agent Governance Export API (2)

Every operation, with a link to its markdown: https://skmtc.dev/talkdesk/apis/talkdesk/llms.txt