---
title: "Creates a new Ticket for a Ticket Form"
method: POST
path: "/new_ticket_forms/{id}/process_form"
tags: ["New Ticket Form"]
---

# Creates a new Ticket for a Ticket Form

`POST /new_ticket_forms/{id}/process_form`

Required permission: Tickets - Create

## Path parameters

- `id` integer, required

## Request body

- object
  - `customer_details` object
    - `firstname` string
    - `properties` object
    - `lastname` string
    - `business_name` string
    - `email` string
    - `phone` string
    - `mobile` string
    - `address` string
    - `city` string
    - `state` string
    - `zip` string
    - `get_sms` boolean
    - `opt_out` boolean
    - `no_email` boolean
  - `ticket_details` object
    - `properties` object
    - `subject` string
    - `problem_type` string
    - `description` string
    - `do_not_email` boolean
  - `appointments` object
    - `properties` object
    - `summary` string
    - `description` string
    - `location` string
    - `user_id` integer
    - `start_at` string, date-time
    - `end_at` string

## Response `200`

successful

## Other responses

- `422` — Invalid request

---

[API](https://skmtc.dev/syncromsp/apis/syncro.md) · [All operations](https://skmtc.dev/syncromsp/apis/syncro/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/syncromsp/syncro/revisions/dfc1c332d2c2/schema)