---
title: "Report a durable buyer order issue"
method: POST
path: "/v1/orders/{order_id}/issues"
tags: ["Orders"]
---

# Report a durable buyer order issue

`POST /v1/orders/{order_id}/issues`

## Request

- Base URL: `https://api.supplyslate.com`
- URL: `https://api.supplyslate.com/v1/orders/{order_id}/issues`
- Auth: one of:
  - OAuth 2 (authorization code, authorization URL `https://mcp.supplyslate.com/authorize`, token URL `https://mcp.supplyslate.com/oauth/token`)
  - HTTP bearer

## Path parameters

- `order_id` string, required

## Headers

- `Idempotency-Key` string

## Request body

- OrderIssueWrite
  - `order_item_id` string
  - `issue_type` 'delay' | 'damage' | 'shortage' | 'wrong_item' | 'compatibility' | 'quality' | 'billing' | 'other', required
  - `summary` string, required
  - `owner_type` 'supplier' | 'operator' | 'merchant'

## Response `201`

Created durably

- OrderResponse
  - `order` Order, required
    - `id` string, required
    - `merchant` string
    - `merchant_order_id` string, nullable
    - `status` string
    - `items` object[]
    - `shipments` object[]
    - `issues` object[]
    - `cancellation_requests` object[]
    - `returns` object[]
    - `warranty_claims` object[]
    - `events` object[]
  - `request_id` string

## Other responses

- `400`: Invalid request
- `401`: Authentication required
- `403`: Scope or tenant boundary denied
- `404`: Resource not found
- `409`: State conflict or idempotency mismatch
- `429`: Rate limited

---

[API](https://skmtc.dev/supplyslate/apis/supplyslate-agent-native-supply-api.md) · [All operations](https://skmtc.dev/supplyslate/apis/supplyslate-agent-native-supply-api/llms.txt) · [OpenAPI document](https://skmtc.dev/supplyslate/apis/supplyslate-agent-native-supply-api/revisions/f7989551f167?raw)