---
title: "Deactivate Team Ticket"
method: POST
path: "/api/psa/{team_key}/ticket/{ticket_key}/deactivate"
tags: ["psa"]
---

# Deactivate Team Ticket

`POST /api/psa/{team_key}/ticket/{ticket_key}/deactivate`

## Request

- Base URL: `https://api.superit.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://api.superit.ai/api/psa/{team_key}/ticket/{ticket_key}/deactivate`
- Auth: HTTP bearer

Manually deactivate (soft-delete) a ticket. One-way — the ticket is
hidden from every read path and cannot be restored. Requires elevated
access (enforced in the service).

## Path parameters

- `ticket_key` string, required
- `team_key` string, required

## Response `200`

Successful Response

- TicketDeactivatedResponse
  - `ticket_key` string, required
  - `deactivated` boolean, required

## Other responses

- `400`: Invalid input
- `401`: Not authenticated
- `403`: Forbidden
- `404`: Not found
- `405`: Method not allowed
- `409`: Conflict
- `422`: Validation Error

---

[API](https://skmtc.dev/superit/apis/super-it-api.md) - [All operations](https://skmtc.dev/superit/apis/super-it-api/llms.txt) - [OpenAPI document](https://skmtc.dev/superit/apis/super-it-api/revisions/4944d556c2bb?raw)