---
title: "Get Connection"
method: GET
path: "/api/psa/{team_key}/connection/{connection_key}"
tags: ["psa"]
---

# Get Connection

`GET /api/psa/{team_key}/connection/{connection_key}`

## Request

- Base URL: `https://api.superit.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://api.superit.ai/api/psa/{team_key}/connection/{connection_key}`
- Auth: HTTP bearer

## Path parameters

- `team_key` string, required
- `connection_key` string, required

## Response `200`

Successful Response

- SrvPsaTypesConnectionConnectionResponse
  - `key` string, required
  - `psaType` 'halo' | 'connectwise' | 'accelo' | 'autotask', required
  - `name` string, required
  - `apiUrl` string
  - `isActive` boolean, required
  - `syncIntervalMinutes` integer, required
  - `ticketPollingEnabled` boolean, required
  - `ticketPollingLookbackMinutes` integer, required
  - `lastTicketPollAt` string, date-time, nullable, required
  - `ticketPollError` string, nullable
  - `isPrimary` boolean, required
  - `config` object, nullable
  - `llmInstructions` string, nullable
  - `lastSyncAt` string, date-time, nullable, required
  - `lastSyncStatus` string, nullable, required
  - `inboundRateLimit` integer, nullable
  - `inboundRateLimitMax` integer, nullable
  - `inboundRateLimitUpdatedAt` string, date-time, nullable
  - `createdAt` string, date-time, required
  - `updatedAt` string, date-time, required
  - `clientId` string, nullable
  - `tenantId` string, nullable
  - `codebase` string, nullable
  - `companyId` string, nullable
  - `deployment` string, nullable
  - `username` string, nullable
  - `impersonationResourceId` integer, nullable
  - `supportsKbArticles` boolean, required: Whether this connection's PSA implements KB article extraction. Computed rather than stored so the four _to_response builders (connections, halo_connections, cw_connections, accelo_connections) need no changes and cannot drift apart.

## Other responses

- `400`: Invalid input
- `401`: Not authenticated
- `403`: Forbidden
- `404`: Not found
- `405`: Method not allowed
- `409`: Conflict
- `422`: Validation Error

---

[API](https://skmtc.dev/superit/apis/super-it-api.md) - [All operations](https://skmtc.dev/superit/apis/super-it-api/llms.txt) - [OpenAPI document](https://skmtc.dev/superit/apis/super-it-api/revisions/4944d556c2bb?raw)