---
title: "Reset a Gong call that permanently failed"
method: POST
path: "/gong-call/reset-permanent-failure"
tags: ["Gong Call"]
---

# Reset a Gong call that permanently failed

`POST /gong-call/reset-permanent-failure`

## Headers

- `Authorization` string, string, required
- `Context` string, string, required
- `Accept` 'application/json', required
- `X-Accept-Timezone` string
- `If-Match` string

## Request body

- object
  - `pabx_call_id` string, required — The PABX call ID
  - `pabx_recording_file` string, required — The PABX recording file name

## Response `202`

Gong call permanent failure reset initiated successfully

## Other responses

- `400` — Validation error. Usually caused by a missing or invalid parameter.
- `401` — Failed to authenticate the incoming request
- `403` — Permission denied error
- `412` — Request precondition failed
- `default` — Server error occurred

---

[API](https://skmtc.dev/staffshift/apis/staffshift-api-gateway.md) · [All operations](https://skmtc.dev/staffshift/apis/staffshift-api-gateway/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/staffshift/staffshift-api-gateway/revisions/6e2cb83db3a9/schema)