---
title: "Creates a feedback for a conversation"
method: POST
path: "/chat/conversations/{conversation_id}/feedback"
tags: ["Conversation"]
---

# Creates a feedback for a conversation

`POST /chat/conversations/{conversation_id}/feedback`

## Headers

- `Accept` 'application/json', required
- `X-Accept-Timezone` string

## Request body

- object
  - `overall_experience` number, required
  - `understanding` number, required
  - `communication` number, required
  - `resolution_and_follow_up` boolean, required
  - `additional_feedback` string

## Response `201`

The response after creating a feedback

- object
  - `_id` string, required
  - `conversation_id` string, required
  - `overall_experience` number, required
  - `understanding` number, required
  - `communication` number, required
  - `resolution_and_follow_up` boolean, required
  - `additional_feedback` string
  - `created_at` string, date-time, required
  - `updated_at` string, date-time, required
  - `__v` integer, required

## Other responses

- `400` — Create feedback validation error response definition
- `default` — Server error occurred

---

[API](https://skmtc.dev/staffshift/apis/staffshift-api-gateway.md) · [All operations](https://skmtc.dev/staffshift/apis/staffshift-api-gateway/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/staffshift/staffshift-api-gateway/revisions/6e2cb83db3a9/schema)