---
title: "Analytics Overview"
method: GET
path: "/voice/analytics/overview"
tags: ["Voice Agent Analytics"]
---

# Analytics Overview

`GET /voice/analytics/overview`

## Request

- Base URL: `https://api.speakai.co/v1`
- URL: `https://api.speakai.co/v1/voice/analytics/overview`
- Auth: API key in header `x-speakai-key` and API key in header `x-access-token`

### Analytics Overview

Workspace-level call metrics: totals, week-over-week counts, completion rate, average duration, a 14-day daily time series, and average post-call feedback rating. Optionally scope to one agentId. Unlike most endpoints in this API, the response payload sits directly on data, not nested under a named key.

## Query parameters

- `agentId` string

## Response `200`

OK

- object
  - `status` 'success'
  - `data` object
    - `totalConversations` integer
    - `thisWeekCount` integer
    - `lastWeekCount` integer
    - `completionRate` number: 0-1. Share of calls that reached status completed.
    - `avgDurationSeconds` number
    - `dailyCounts` object[]: Last 14 days, oldest first, zero-filled for days with no calls.
      - `date` string
      - `count` integer
    - `averageRating` number: Average post-call feedback rating (1-5). 0 if no feedback submitted yet.
    - `ratingCount` integer

---

[API](https://skmtc.dev/speakai/apis/speak-ai-api.md) · [All operations](https://skmtc.dev/speakai/apis/speak-ai-api/llms.txt) · [OpenAPI document](https://skmtc.dev/speakai/apis/speak-ai-api/revisions/52d777e6d46e?raw)