---
title: "Open a draft request"
method: POST
path: "/hd/desks/{desk_id}/drafts"
tags: ["hd"]
---

# Open a draft request

`POST /hd/desks/{desk_id}/drafts`

## Request

- Base URL: `https://api.sparkvault.com/v1`
- URL: `https://api.sparkvault.com/v1/hd/desks/{desk_id}/drafts`
- Auth: HTTP bearer
- TypeScript: <https://skmtc.dev/sparkvault/apis/sparkvault-api/docs/hd/desks/:desk_id/drafts/post.ts> (a function with typed inputs; its response is checked against the schema)

A draft the customer's files upload against until it is sent as a request (POST /hd/desks/{desk_id}/tickets). A draft takes the customer's files for a day: after that no file uploads into it, no request is sent from it, and it is removed. A file uploaded into it that no sent request carries is deleted at its upload's `pending_until`.

## Path parameters

- `desk_id` string, required

## Headers

- `X-SV-Client` 'help-desk-portal', required

## Response `201`

The draft.

- object
  - `data` object, required
    - `ticket_id` string, required: The draft: its files upload against it, and the request is sent from it.
  - `meta` ResponseMeta: Envelope metadata present on every successful response.
    - `api_version` string
    - `request_id` string
    - `response_ms` integer
    - `timestamp` integer: Unix seconds.
    - `pools` object: Storage and bandwidth capacity snapshot for the account.
    - `billing` object
      - `past_due` boolean
    - `quota` object: This minute of the account request budget. Present on authenticated success responses that passed the throttle; absent otherwise.
      - `limit` integer
      - `used` integer
      - `remaining` integer
      - `resets_at` integer: Unix seconds.

## Other responses

- `400`: CLIENT_HEADER_REQUIRED — see above.
- `401`: CUSTOMER_AUTH_REQUIRED — no bearer token, or one that is not a customer's of this desk now: unknown, expired, revoked, another desk's, or of the sign-in mode the desk no longer uses.
- `429`: RATE_LIMIT_EXCEEDED — the customer has opened their drafts for the day, or this client address or customer has spent its reads at the desk for the minute. `Retry-After` carries the seconds until the budget reopens, and `details` carries `limit` and `resets_at`.
- `503`: HELP_DESK_UNAVAILABLE — the desk does not take customers right now, or this customer is refused. INTERNAL_ERROR — the identity service's keys could not be read to verify a Secure Identity bearer. BUDGET_UNAVAILABLE — a budget the request spends could not be counted, so the request was refused rather than let through uncounted; `Retry-After` carries the seconds to wait before trying again.

## Changes

- **2026-10-28** `a9a10e328ba5`: 16 info
  - the response property `error/details` became required for the status `400`
  - the response property `error/details` became required for the status `401`
  - the response property `error/details` became required for the status `429`
  - the response property `error/details` became required for the status `503`
  - …12 more
- **2026-10-28** `56d7c265a77a`: 4 breaking
  - the response property `error/details` became nullable for the status `400`
  - the response property `error/details` became nullable for the status `401`
  - the response property `error/details` became nullable for the status `429`
  - the response property `error/details` became nullable for the status `503`
- **2026-10-23** `ad4c62db5e08`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/sparkvault/apis/sparkvault-api/changes/hd/desks/:desk_id/drafts/post.md)

---

[API](https://skmtc.dev/sparkvault/apis/sparkvault-api.md) - [All operations](https://skmtc.dev/sparkvault/apis/sparkvault-api/llms.txt) - [OpenAPI document](https://skmtc.dev/sparkvault/apis/sparkvault-api/revisions/97cfadccd0c0?raw)