---
title: "Get Escalations"
method: GET
path: "/public/v1/escalations/"
tags: ["V1EscalationsResource"]
---

# Get Escalations

`GET /public/v1/escalations/`

## Request

- Base URL: `https://app.silnahealth.com/api`
- URL: `https://app.silnahealth.com/api/public/v1/escalations/`
- Auth: HTTP bearer

## Query parameters

- `starting_after` string, uuid
- `ending_before` string, uuid
- `limit` integer
- `provider_id` string, uuid, required
- `resource_types` V1EscalationResourceType[]
- `resource_id` string, uuid
- `statuses` EscalationProviderDisplayStatus[]
- `patient_id` string, uuid

## Response `200`

- KeysetPaginatedResponseV1Escalation
  - `has_more` boolean, required
  - `records` V1Escalation[], required
    - `id` string, uuid, required: Escalation UUID
    - `escalation_type` 'ADDITIONAL_REQUIREMENTS__DOCUMENTATION' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__PATIENT__INSURANCE' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__PATIENT__DEMOGRAPHICS' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__PATIENT__STATUS' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__PATIENT__DIAGNOSIS' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__PROVIDER__CLINICIAN' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__PROVIDER__LOCATION' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__PROVIDER__IDENTIFIERS' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__PROVIDER__NETWORK_STATUS' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__TREATMENT__CLINICAL' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__TREATMENT__DATES' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__TREATMENT__TREATMENT_CODES' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__TREATMENT__PEER_TO_PEER' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__TREATMENT__BILLING' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__EHR__PATIENT' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__EHR__PAYOR' | 'ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__INTAKE__REFERRAL_DETAILS' | 'DECISION_RENDERED__APPROVED' | 'DECISION_RENDERED__PARTIALLY_APPROVED' | 'DECISION_RENDERED__DENIAL' | 'DECISION_RENDERED__CANCELLED' | 'DECISION_RENDERED__INELIGIBLE' | 'NOTIFICATION__PATIENT__INSURANCE' | 'NOTIFICATION__PATIENT__DEMOGRAPHICS' | 'NOTIFICATION__PATIENT__STATUS' | 'NOTIFICATION__PATIENT__DIAGNOSIS' | 'NOTIFICATION__PATIENT__PLAN_CHANGE' | 'NOTIFICATION__PROVIDER__CLINICIAN' | 'NOTIFICATION__PROVIDER__LOCATION' | 'NOTIFICATION__PROVIDER__IDENTIFIERS' | 'NOTIFICATION__PROVIDER__NETWORK_STATUS' | 'NOTIFICATION__TREATMENT__CLINICAL' | 'NOTIFICATION__TREATMENT__DATES' | 'NOTIFICATION__TREATMENT__TREATMENT_CODES' | 'NOTIFICATION__TREATMENT__PEER_TO_PEER' | 'NOTIFICATION__TREATMENT__BILLING' | 'NOTIFICATION__EHR_SYNC__FAILED' | 'OUTCOME__EHR_SYNC_FAILED' | 'EHR_SYNC_ACTION_NEEDED__PAYOR_MAPPING' | 'EHR_SYNC_ACTION_NEEDED__SERVICE_LOCATION_MAPPING' | 'EHR_SYNC_ACTION_NEEDED__PATIENT' | 'EHR_SYNC_ACTION_NEEDED__PLAN_VERIFICATION' | 'PROVIDER_REVIEW__PRE_SUBMISSION__REVIEW' | 'PROVIDER_REVIEW__PRE_SUBMISSION__SIGNATURE_ATTESTATION', required
    - `action_type` 'NOTIFICATION' | 'SUBMISSION', required
    - `reason` string, required: Escalation description
    - `status` 'NEW' | 'IN_PROGRESS' | 'RESOLVED' | 'WITHDRAWN', required
    - `withdraw_reason` 'SUPERSEDED' | 'PARENT_TASK_COMPLETED' | 'PARENT_TASK_WITHDRAWN' | 'CREATED_BY_MISTAKE' | 'INFORMATION_OBTAINED_ELSEWHERE' | 'PROVIDERS_REQUEST'
    - `deadline` string, date-time, nullable: Response deadline
    - `created_at` string, date-time, required
    - `last_submitted_at` string, date-time, nullable
    - `resource_type` 'BENEFITS_CHECK' | 'PRIOR_AUTHORIZATION' | 'EHR_SYNC', required
    - `resource_id` string, uuid, nullable: UUID of the associated resource
    - `patient_id` string, uuid, nullable: Patient UUID
    - `payor_id` string, uuid, nullable: Payor UUID
    - `specialties` PublicSpecialty[]: Specialties of the associated resource. Prior authorizations have one; benefits checks may have several.
    - `silna_url` string, required: Link to escalation in Silna
    - `supplemental_file_ids` string[], nullable: Supplemental file UUIDs. Use GET /public/v1/files/<id> to retrieve file details.
  - `first_id` string, uuid, nullable
  - `last_id` string, uuid, nullable

## Other responses

- `401`
- `404`
- `429`

## Changes

- **2026-10-26** `87b0bbbd8a6d`: 1 warning, 1 info
  - added the new `EHR_SYNC` enum value to the `records/items/resource_type` response property for the response status `200`
  - added the enum value `EHR_SYNC` to the property `items/` of the `query` request parameter `resource_types`
- **2026-10-15** `d5adf321aa4b`: 4 warning
  - added the new `EHR_SYNC_ACTION_NEEDED__PATIENT` enum value to the `records/items/escalation_type` response property for the response status `200`
  - added the new `EHR_SYNC_ACTION_NEEDED__PAYOR_MAPPING` enum value to the `records/items/escalation_type` response property for the response status `200`
  - added the new `EHR_SYNC_ACTION_NEEDED__PLAN_VERIFICATION` enum value to the `records/items/escalation_type` response property for the response status `200`
  - added the new `EHR_SYNC_ACTION_NEEDED__SERVICE_LOCATION_MAPPING` enum value to the `records/items/escalation_type` response property for the response status `200`
- **2026-10-09** `21a1da5cc32a`: 1 info
  - added the optional property `records/items/specialties` to the response with the `200` status
- **2026-09-16** `b09308751f7b`: 1 info
  - added the optional property `records/items/withdraw_reason` to the response with the `200` status
- **2026-09-15** `9cbb8914bdd5`: 1 warning
  - added the new `ADDITIONAL_REQUIREMENTS__SPECIFIC_DETAILS__INTAKE__REFERRAL_DETAILS` enum value to the `records/items/escalation_type` response property for the response status `200`

[Operation history](https://skmtc.dev/silnahealth/apis/silna-public-api/changes/public/v1/escalations/get.md)

---

[API](https://skmtc.dev/silnahealth/apis/silna-public-api.md) - [All operations](https://skmtc.dev/silnahealth/apis/silna-public-api/llms.txt) - [OpenAPI document](https://skmtc.dev/silnahealth/apis/silna-public-api/revisions/06b4547aa602?raw)