---
title: "Create a Queue."
method: POST
path: "/Accounts/{AccountSid}/Queues"
tags: ["Queues"]
---

# Create a Queue.

`POST /Accounts/{AccountSid}/Queues`

Create a call queue.

#### Permissions
The API token must include the following scopes: _Voice_.

## Path parameters

- `AccountSid` string, uuid, required

## Request body

- CreateQueueRequest — Request body for creating a queue.
  - `FriendlyName` string, required — A description that distinguishes a queue.
  - `MaxSize` string — The maximum number of calls that are allowed to wait in a queue.

## Response `200`

The request has succeeded.

- QueueResponse — Response containing a single queue.
  - `account_sid` string — The unique identifier for the account this Queue is associated with.
  - `average_wait_time` string — The average wait time, in seconds, of callers in a queue.
  - `current_size` string — The number of calls waiting in the queue.
  - `date_created` string — The date and time, in ISO 8601 format, the Queue was created.
  - `date_updated` string — The date and time, in ISO 8601 format, the Queue was updated.
  - `friendly_name` string — A description that distinguishes a queue.
  - `max_size` string — The maximum number of calls that are allowed to wait in a queue.
  - `sid` string — The unique identifier for the queue.
  - `uri` string — The URL of this resource.

## Other responses

- `400` — 400 Bad Request response.
- `401` — 401 Unauthorized response.

## Changes

- **2026-01-15** `3c88f14db21e` — 3 breaking, 3 info
  - request body became required
  - removed the media type `application/x-www-form-urlencoded` from the request body
  - the `average_wait_time` response's property format changed from `uuid` to no format for status `200`
  - added the media type `application/json` to the request body
  - …2 more

[Change history](https://skmtc.dev/signalwire/apis/compatibility-api/changes/Accounts/:AccountSid/Queues/post.md)

---

[API](https://skmtc.dev/signalwire/apis/compatibility-api.md) · [All operations](https://skmtc.dev/signalwire/apis/compatibility-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/signalwire/compatibility-api/revisions/dab5a930a50e/schema)
