---
title: "Create a workspace-specific sales or booking reason"
method: POST
path: "/api/bookings/outcome-reasons"
tags: ["Bookings"]
---

# Create a workspace-specific sales or booking reason

`POST /api/bookings/outcome-reasons`

## Request

- Base URL: `https://api.setluca.com`
- URL: `https://api.setluca.com/api/bookings/outcome-reasons`
- Auth: one of:
  - API key in cookie `luca.session_token`
  - API key in header `x-api-key`
  - HTTP bearer

Adds a reason in the workspace's own wording, optionally scoped to one booking type. A code that's already taken returns 409.

**API key scopes:** `bookings:write`. You also need an `Idempotency-Key` header.

## Headers

- `Luca-API-Version` '1'

## Request body

- SalesReasonDefinitionCreate
  - `bookingTypeId` string, uuid, nullable
  - `kind` 'lost_sale' | 'cancelled_call' | 'no_show', required
  - `code` string, required
  - `label` string, required
  - `displayOrder` integer

## Response `200`

ok

- SalesReasonDefinitionResponse
  - `reason` object, required
    - `id` string, uuid, required
    - `bookingTypeId` string, uuid, nullable, required
    - `kind` 'lost_sale' | 'cancelled_call' | 'no_show', required
    - `code` string, required
    - `label` string, required
    - `active` boolean, required
    - `displayOrder` integer, required

## Other responses

- `401`: unauthorized
- `409`: conflict
- `429`: rate limited
- `500`: internal error
- `503`: service unavailable

---

[API](https://skmtc.dev/setluca/apis/luca-api.md) · [All operations](https://skmtc.dev/setluca/apis/luca-api/llms.txt) · [OpenAPI document](https://skmtc.dev/setluca/apis/luca-api/revisions/90a200e4100b?raw)