---
title: "Submit solved issue during troubleshooting"
method: POST
path: "/workorders/solvedissue"
tags: ["WorkOrders"]
---

# Submit solved issue during troubleshooting

`POST /workorders/solvedissue`

## Request

- Base URL: `https://sb2api.servicechannel.com/v3`
- URL: `https://sb2api.servicechannel.com/v3/workorders/solvedissue`
- Auth: OAuth 2
  - Authorization code: `https://sb2login.servicechannel.com/oauth/authorize`
  - Token URL: `https://sb2login.servicechannel.com/oauth/token`
- TypeScript: <https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/docs/workorders/solvedissue/post.ts> (a function with typed inputs; its response is checked against the schema)

## Request body

- ServiceChannelServicesMessagingWorkordersDashboardRequestsSubmitSolvedIssueModel: Problem solve model
  - `Type` 'Unknown' | 'DuplicateWorkOrder' | 'DecisionTree' | 'DecisionTreeStop' | 'IssueListMessage' | 'IssueListCancelled'
  - `LocationId` integer, required
  - `Source` string, required
  - `Category` string
  - `Trade` string
  - `Priority` string
  - `CategoryId` integer
  - `TradeId` integer
  - `ProblemCode` string
  - `ProblemDescription` string
  - `WorkOrderId` integer
  - `NTE` number, double
  - `CurrencyId` integer

## Response `201`

Indicates that the request has succeeded and has led to the creation of a resource.

## Other responses

- `400`: Bad Request - the request could not be understood or was missing required parameters. <br/>Error codes: <br/> 503 - Request data is empty;
- `401`: Indicates that the requested resource requires authentication. <br/>Error codes: <br/> 504 - API call rejected by security permissions;
- `404`: Indicates that the requested resource does not exist on the server.

---

[API](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3.md) - [All operations](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/llms.txt) - [OpenAPI document](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/revisions/d490d6596809?raw)